Branch Director
WILLCARE - Kingston, NY

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Branch Director Opening - Kingston NY

Branch Director Opening - Kingston NY

WILLCARE, a successful regional leader in the home health care industry, currently has a job opening for a Branch Director for our Kingston NY Certified Home Health Agency . In business for over 25 years, WILLCARE operates Certified/Medicare, Long Term Care, Licensed/Private Duty, as well as non-medical services and supplemental staffing agencies. We provide qualified skilled and non-skilled services focusing on preventative, rehabilitative and therapeutic care to our clients in all applicable settings. We have branch offices in Western NY, Hudson Valley NY, Connecticut, and Ohio.

Job Title: Branch Director

Job Location: Kingston, NY

Job Department: Branch Administration

BRANCH DIRECTOR JOB SUMMARY

The Branch Director is responsible for supervising the provision of skilled services for the assigned branch(es) and contributing to the overall company success. The Branch Director is responsible to effectively manage the clinical operations, services, personnel performance, and office management for his/her respective branch(es) on an ongoing basis.

BRANCH DIRECTOR ESSENTIAL DUTIES & RESPONSIBILITIES

Supervise the day-to-day office and clinical operations (including ensuring daily and weekly tasks are completed even during staff absences). Monitor office staff action screens daily.

Demonstrate competency with the State and Federal Survey process and ensure that the agency as a whole and all the agency staff are prepared for on-site surveys and other external audits.

Supervision of overall operations including but not limited to: 1) Review of On-call Log. 2) Review and follow-up on complaint forms and all QI reports.

Facilitate general staff meetings and monthly Case Manager meetings.

Complete the weekly Key Performance Indicators (KPI) Report and email to the Administrator, Director of CHHA, and Chief Operating Officer by 5 p.m. each Tuesday for the previous Sunday through Saturday. Complete chart audits, document completion and maintain in appropriate log.

Take administrative on-call as a support to the on-call nurse and to provide software management related to processing intakes, reviewing evaluation packets, and scheduling, moving, reassigning visits to ensure the smooth function of the Agency during off hours.

Ensure that end of episode billing is completed timely and outstanding claims are kept to a minimum.

Ensure deficiencies related to the Central Support Office audit findings are addressed and corrected per action plans. Maintain Clinical Audit scores at 85% or greater.

Ensure follow up on OASIS Assessments that could not be processed due to licensed professional documentation deficiencies.

Ensure the review and approval of non-visit activity daily by the Office Manager, to ensure timeliness of payroll processing and management of employee activity.

In conjunction with the Administrator, approve all non-admissions prior to the non-admit decision being made by the office or field staff. Review and process non-admits if a visit is made and the determination is made to pay the clinician.

Ensure productivity standards are met for full time and part time employees.

Review and approve bi-weekly payroll before transmittal to Central Support Office.

Review infection control reports for all clients. Provide all follow up related to infection control reports (both client and employee), process these reports in Homecare Homebase and ensure clinical managers and supervisors are reviewing for their teams.

Review occurrence reports. Provide all follow up related to occurrence reports and processes in Homecare Homebase and ensure clinical managers and supervisors are reviewing for their teams.

Conduct Clinical Quality Improvement (CQI) functions and report to the Professional Advisory Committee (PAC).

Review statistics of the quarterly Clinical Chart Review. Develop corrective plans congruent with Policies and Procedures. Route the corrective plan to the Administrator and Director of CHHA. Review approval and implement corrective plan. Compile and present statistics to PAC.

ADR and Denial review, preparation and submission per established protocols.

Review and approve accounts payable and ensure submission to the Central Support Office per protocol (as needed, or in place of the Office Manager).

Participate in the Agency Disaster Plan including but not limited to: 1. Committee to annually review the disaster preparedness plan. 2. Test the call tree per policy; present/ perform a disaster drill annually. 3. Activate the emergency preparedness plan when a disaster is imminent in the absence of the Administrator. 4. Activate the Emergency Preparedness and Response Plan for clients. 5. Supervise and direct the emergency preparedness plan implementation. 6. Act as the Agency Disaster Coordinator in the absence of the Administrator.

Participate in community awareness and education programs.

EDUCATION & QUALIFICATION REQUIREMENTS

Graduate of an accredited School of Nursing, College or University.

Currently licensed and registered to practice as an RN with the State Board of Nursing.

Must possess at least one of the following combinations of education & experience (see state specific requirements below if applicable): a. Baccalaureate Degree in Nursing (BSN) and two years of experience as a supervising community health nurse; OR b. Four years of experience as a home care nurse.

Minimum of 2 years previous supervisory / management experience.

Knowledge of State and Federal Home Care Regulations.

Must be capable of multitasking while maintaining a professional and friendly demeanor and be able to function well in an atmosphere of stress and interruption.

Demonstrate outstanding leadership skills and interpersonal skills.

Must be organized and able to effectively communicate both orally and in writing.

NEW YORK STATE REQUIREMENTS (IN ADDITION TO ABOVE)

Must possess at least one of the following combinations of education & experience: a. Master’s Degree in nursing, public health, business administration or another health related field and two years of home care nursing experience; OR b. Associate’s Degree or Diploma in Nursing plus two years of experience as a supervising community health nurse.

CONNECTICUT REQUIREMENTS (IN ADDITION TO ABOVE)

Must possess at least one of the following combinations of education & experience: a. Master’s Degree in Nursing and a minimum of one year of full time clinical experience in a home care agency or related community health program; OR b. Baccalaureate Degree in Nursing and a minimum of three years of full time clinical experience in nursing and one year of full time clinical experience in a home care agency or related community health program; OR c. An Associate’s Degree or Diploma in Nursing and the following: i.) A minimum of three years of full time or full time equivalent clinical experience in nursing within the past five years, at least one year of which was in a home health care agency or community health program. ii.) Evidence of certification by the American Nurses’ Association as a community health nurse OR completion of at least six credits received within two years in community health nursing theory OR six credits in health care management from an accredited college or university program or school of nursing.

For additional details, see:
JOB DESCRIPTION (click to open PDF file)
WILLCARE BENEFITS

About this company
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WILLCARE is a family-owned, independent, proprietary, regional leader in the home health care field. And we've been doing a pretty good job...