The Branch Loss Prevention Manager increases profitability in a location by utilizing all available tools to foster and promote a positive, proactive Loss Prevention presence. This position is responsible for performing store safety, security and loss prevention audits; reviewing, analyzing, and responding to all loss prevention/operational deficiencies in order to protect the assets of the company; and performing all other responsibilities as directed by the business or as assigned by Management
This is an exempt position and typically reports to the General Manager, depending on local requirements.
Utilizes Loss Prevention Audit Tools to analyze financial reports and inventory systems data to ensure operational integrity, identify exception trends, minimize exposure and identify training, development and loss prevention opportunities
Develops programs for safeguarding associates, customers, and other company assets
Develops strategies to reduce exposure to losses
Develops and provides associate training relative to the company's profitability goals and objectives
Initiates, conducts and manages internal investigations involving theft, fraud, substance abuse, etc.
Establishes and nurtures a collaborative relationship with Operations and Human Resources to uphold company policies
Minimum Qualifications, Knowledge, Skills, and Work Environment
Requires a Bachelor's degree in Criminal Justice, Business, Accounting or related field; completion of professional development investigative courses such as Wicklander/Zulawski, Reid, SCAN a plus
Requires 3-5 years Loss Prevention/Operations experience in a multi-unit location
Requires high level of computer literacy, including expertise in Excel, Outlook and Word; XBR/Pro-Act experience desired
Requires strong ability to utilize financial reports and data analysis to identify and resolve internal losses; experience using Loss Prevention/Operational Audits to verify compliance with current policies preferred; experience using CCTV investigative techniques desired
Demonstrates the ability to communicate effectively, motivate others, and act as a change agent
Demonstrates strong team management, delegation, issue resolution, and coaching and training skills
Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
Requires basic keyboarding or other repetitive motions
Equal Opportunity Employer (EOE)
Drug Free Workplace (DFW)
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