Branch Loss Prevention Manager
HMSHost - Phoenix, AZ

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The Branch Loss Prevention Manager increases profitability in a location by utilizing all available tools to foster and promote a positive, proactive Loss Prevention presence. This position is responsible for performing store safety, security and loss prevention audits; reviewing, analyzing, and responding to all loss prevention/operational deficiencies in order to protect the assets of the company; and performing all other responsibilities as directed by the business or as assigned by Management


This is an exempt position and typically reports to the General Manager, depending on local requirements.

Essential Functions:
Utilizes Loss Prevention Audit Tools to analyze financial reports and inventory systems data to ensure operational integrity, identify exception trends, minimize exposure and identify training, development and loss prevention opportunities

Develops programs for safeguarding associates, customers, and other company assets

Develops strategies to reduce exposure to losses

Develops and provides associate training relative to the company's profitability goals and objectives

Initiates, conducts and manages internal investigations involving theft, fraud, substance abuse, etc.

Establishes and nurtures a collaborative relationship with Operations and Human Resources to uphold company policies


Minimum Qualifications, Knowledge, Skills, and Work Environment


Requires a Bachelor's degree in Criminal Justice, Business, Accounting or related field; completion of professional development investigative courses such as Wicklander/Zulawski, Reid, SCAN a plus

Requires 3-5 years Loss Prevention/Operations experience in a multi-unit location

Requires high level of computer literacy, including expertise in Excel, Outlook and Word; XBR/Pro-Act experience desired

Requires strong ability to utilize financial reports and data analysis to identify and resolve internal losses; experience using Loss Prevention/Operational Audits to verify compliance with current policies preferred; experience using CCTV investigative techniques desired

Demonstrates the ability to communicate effectively, motivate others, and act as a change agent

Demonstrates strong team management, delegation, issue resolution, and coaching and training skills

Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner

Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers

Requires basic keyboarding or other repetitive motions

Equal Opportunity Employer (EOE)

Minority/Female/Disabled/Veteran (M/F/D/V)

Drug Free Workplace (DFW)

About this company
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HMSHost is part of Autogrill S.p.A. – the world’s largest provider of food and beverage services for travelers. Along with the...