The Branch Manager provides "Simply the Best" customer service and leadership at all times.
Creates and executes goals for solidifying and gaining new consumer and business customer relationships. Conducts teleconsulting for the benefit of customers; cross-sells products; makes outside sales calls to solicit business. Sets clear expectations that lead to sales success for direct reports; drives, supports and achieves monthly sales quotas. Effectively resolves issues with clients/customers and associates. Establishes business contacts and networks through community relations activities. Sets clear expectations and measurable outcomes, while coaching and developing direct reports. Drives accountability and builds trust through character, connection, and competence. Demonstrates the ability to assess direct reports performance and behaviors effectively. Provides coaching, disciplinary actions and exits non-performers while adhering to company policies. Successfully recruits and hires the appropriate staff to deliver on expectations. Drives and coaches the customer service process and model of Simply the Best service. Understands the general principles of business and ensures operational efficiency as it relates to policies, procedures, compliance, loan accuracy, corporate audits, fee refunds, work schedules, forecasting, accuracy, and efficient operation. Complies with Bank security practices. Maintains customer confidentiality at all times.
Action Oriented - Is full of energy for the things he/she sees as interesting and challenging.
Building Effective Teams - Creates strong morale and spirit in his/her team.
Business Acumen - Understands how business works holistically.
Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers.
Developing Direct Reports - Provides challenging and stretching tasks and assignments.
Directing Others - Is good at establishing clear direction.
Drive for Results - Can be counted on to successfully exceed goals.
Ethics and Values - Adheres to an appropriate and effective set of core values and beliefs during both favorable and challenging situations.
Integrity and Trust - Is seen as a direct and truthful individual.
Priority Setting - Spends his/her time and the time of others on the most critical needs of the business. Job Requirements
3 years of Retail Banking sales experience with heavy emphasis on consumer and business development required Bachelor's degree in business-related major or equivalent of 2 years of successful sales management experience, preferably in financial services Must have excellent written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor Intermediate PC proficiency
Other Traits, Characteristics and Experience
Experience managing both a sales and operations team Demonstrated ability to coach and develop individuals and the team to high achievement in both sales and service Prefer proven success in meeting established sales and referral goals for banking products and services to include investment and insurance products Series 6 Securities license and Insurance License in good standing a plus Banking experience and community involvement in the local market helpful Strong organizational skills with attention to detail Ability to multi-task Additional Details
Tobacco-Free Hiring Practice: To demonstrate our commitment to health and wellness, Huntington will not hire any candidate who uses tobacco or any nicotine product including, but not limited to, cigarettes, cigars, pipes, smokeless tobacco, chewing tobacco, snuff or snus, nicotine gum, the nicotine patch or any other kind of nicotine replacement product (where permitted by applicable state law). Candidates applying for positions in those states will be notified of this practice during the recruitment process and, if offered a position, will be screened for cotinine ( to check for use of tobacco and/or nicotine products and/or nicotine replacement therapy products ) before they begin employment. If the position to which youre applying is covered by this practice, the job application will provide greater detail as to what constitutes tobacco use.
Huntington does not accept solicitation from Third Party Recruiters for any position.
Huntington Bancshares is the holding company for The Huntington National Bank, which operates about 650 branches in Indiana, Kentucky,...