Branch Operations Assistant
New Penn Financial LLC - Melville, NY

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Primary Function

Entry level position that will require candidate to assist in the day-to-day operations of the Call Center Administration office. Candidate will learn the mortgage business which will lead to future opportunities to move into multiple career directions within the organization such as: Processor, Originator and/or Sales Manager.

Principal Duties

· Compile Weekly and Monthly Reports

· Prepare Center Visit Packages

· Organize Reports and send out to Call Center Managers

· Organize Weekly, Monthly and Quarterly Staff Meetings

· Set up and Organize Training Meetings

· Create spreadsheet tracking systems

· Create professional presentations for management

· Maintain databases covering multiple department metrics

Education and Experience Requirements

· 4 year college degree preferred (or equivalent experience)

· Proven analytical skills and ability to work independently

Knowledge, Skill and Ability Requirements

· Strong sense of responsibility for completing work quickly and accurately

· Ability to handle faster-than-average pace of activities

· Proficiency with Microsoft Office Suite a must

· Detail-orientation with efficient focus on work activities

· Careful decision-making skill with ability to avoid mistakes

· Excellent oral, written, listening, and organizational skills

· Ability to work independently with minimal supervision

About this company
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