Branch Operations Manager
SmartSource Rentals - San Diego, CA

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SmartSource is one of the largest of its kind nationwide. With 21 offices, SmartSource Rentals is the industry leader. We provide audio visual equipment, digital signage, lead retrieval, document library, audio/video recording, kiosk, computers, printers, large plasma displays, servers, copiers, and a wide range of other technology to companies requiring rentals from one day to three months.

SmartSource will afford you an exciting career opportunity. We offer a fast-paced and dynamic work environment. Most importantly, you will be provided the support and environment to excel and succeed with a leading industry company. If you are enthusiastic, highly motivated and looking for a great opportunity, we encourage you to apply today.

Job Summary:

The Branch Operations Manager is responsible for the successful fulfillment of client jobs in the markets near their branch. This position oversees a wide variety of activities including the preparation, configuration and testing of rental assets for the fulfillment of client orders; project planning for complex multi-disciplinary technology rentals; the on-site fulfillment of client orders, warehouse operations and logistics, operations staffing, equipment allocation planning; the accuracy of the branch inventory in the company’s operating system and assuring accurate physical inventories. Weekend work and travel is required.


Manage the preparation, configuration, transport, on-site installation, customer service and troubleshooting of our computer hardware, software, audio and video equipment and related peripherals.

Manage the work hours of the technical staff to align with job schedules and minimize overtime.

Supervise the project planning for complex multi-disciplinary technology rentals.

Arrange for inter-company equipment movement as required to fulfill orders and meet company branch transfer requests.

Champion programs that promote team member safety and comply with company safety policies, both within the branch and in the field.

Manage and support initiatives that maintain and improve branch quality, operational efficiency and cost control metrics.

Recommend measures to continuously improve quality of service and efficiency of process and work team.

Supervise and develop the operations personnel assigned to you.

Maintain orderliness and cleanliness of warehouse facility


Minimum 5 years of demonstrated operations experience in the computer rental, audio visual or corporate events industry, including management experience in a technical operations capacity.

Flexibility to travel on a limited basis.

Highly organized. Ability to prioritize and organize job responsibilities and operational tasks.

Team player. Strong leadership and interpersonal skills are necessary for success in this role.

Ability to effectively present ideas and information in a professional business environment.

A positive customer-oriented attitude with a desire to continually improve personal and organizational performance.

Knowledge of and experience with one or more quality system and/or process improvement system (i.e. TQM, 5S, TPS, Lean, etc.) is a plus.

Strong PC capabilities. Knowledge of general business software and aptitude to learn new applications. Proficiency in Microsoft Office (Word, Excel, Outlook).

SmartSource Rentals - 18 months ago - save job
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