Breakfast Ambassador
Country Inn & Suites Olean - Olean, NY

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We are currently seeking enthusiastic candidates that are able and willing to perform with their 100% effort every day!
Job Description (Kitchen experience helpful)
  • Communicate clearly, honestly and effectively with hotel guests
  • Willing to create a "connection" with any hotel guest during breakfast hours
  • Communicates warmly and sincerely with guests
  • Persistent with achieving 100% guest satisfaction
Duties and Responsibilities:
  • Complies with the Health Department laws and regulations for preparing and serving all breakfast items.
  • Plans and complies with breakfast menus according to the predetermined schedule, brand standards and General Manager's instructions.
  • Prepares breakfast buffet set up and ensures complete cleanliness and organized working condition of equipment in the area.
  • Maintains inventory of food and utensils.
  • Prepares daily breakfast menu of hot and cold foods.
  • Greets guests and monitors the dining area during meal time to ensure adequate supplies and that guest needs are met.
Duties and Responsibilities:
  • Maintain consumption inventory for all beverages including water dispenser.
  • Respond or forward any guest questions or concerns to the correct Guest Services personnel.
Skills Needed
  • Strong customer service skills with emphasis in "connecting" with guests
  • Must know how to prepare hot & cold items per the breakfast menu
  • Must be able to work as a team player and pass on communication effectively
  • Strong commitment to guest satisfaction and loyalty
  • Strong customer service skills and work ethic
  • Ability to complete all tasks within the set time schedule
  • Must be available 7 days a week from 6am - 1pm, with day of week flexibility

Physical Requirements
  • Ability to walk and stand for extended periods of time.
  • Ability to bend at waist and work on knees.
  • Capable of washing dishes, preparing items in the oven and serving breakfast items.
  • Ability to reach over head, stand on a stool, and pick up heavy items.
  • Capable of organizing and cleaning all areas of the kitchen and breakfast area.
  • Ability to lift boxes and carry up to 40 pounds.

Hospitality Online, Inc. - 8 months ago - save job - copy to clipboard