Brick Specialist Somerset
The LEGO Group - Troy, MI

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Brick Specialist- Somerset

LEGO Brand Retail MIssion

“To inspire and develop the builders of tomorrow”

Key Focus

The LEGO Brand Retail Stores are designed to create an environment where creativity and imagination define the future of play. Through our interactive guest experience, which include LEGO club meetings, free monthly mini builds, and in-store play. LEGO Brand Retail strives to foster relationships with our guests that transcend generations and are as timeless as the products we sell.

As a Brick Specialist you are responsible for providing exceptional guest experience. Brick Specialists will deliver the full LEGO brand experience through meaningful interaction with guests of all ages.


80% Guest Service: Ensure a world class guest experience for every guest who visits our LEGO stores by responding to their needs and exceeding their expectations.

You will be expected to:
  • Greet every guest in your location.
  • Provide exceptional guest service
  • Perform all functions of the cash register as well as process Shop and Ship sales.
  • Portray a professional, gracious, friendly and engaging manner at all times, gracious, friendly and engaging manner at all times.
10% Visual Standards: LEGO Brand Retail maintains that one of the key elements of an exceptional guest experience is providing a clean, safe, and visually stimulating environment.

You will be expected to:
  • Perform daily cleaning duties as determined by the store’s management team.
  • Learn and execute LEGO Brand Retail visual standards.
  • Maintain store displays and vitrines.
  • Ensure product on the selling floor is kept to visual standard
10% Stock Room: A key element to providing our guests with a product that inspires imagination and creativity while being fairly priced is the safe and efficient operation of our stock rooms.

You will be expected to:
  • Assist in the receiving and pricing of merchandise.
  • Maintain the stock room to LBR standards.
  • Know and abide by all safety regulations.
  • Notify store management of potential shortage situations.
“Beyond the Brick”
Being a superior Brick Specialist can lead to future opportunities within LEGO. Seasoned and high performing Brick Specialists have an opportunity to grow into new roles such as a supervisor.

Brick Specialists must have the following to succeed:
  • A very outgoing, enthusiastic personality passion for the LEGO brand.
  • At least 18 years of age and with a high school diploma.
  • A full year of retail experience is preferred.
We are company with a long tradition- We never stop changing- We are builders

Being the most trusted brand in the world is a huge responsibility and we put immense pride into our work. Working in a highly competitive and fast-moving market, we use our imagination every day - in the way we go about our jobs, our experience-based approach to learning and our inventive career development, without ever compromising our devotion to quality.

What are you going to build today?

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

We are proud to be an AAP EEO employer M/F/V/D

About this company
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The LEGO Group, a privately-held firm based in Billund, Denmark. The LEGO Group is committed to the development of children's creative and...