Broadband Technical Spec I
Charter Communications - Louisville, KY

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POSITION OVERVIEW:
Under general supervision, serves customers by resolving customer issues related to their internet and video products and services while providing information about other product lines. Solicits orders for new products and services.

ESSENTIAL FUNCTIONS OF THE POSITION:
Professionally, accurately, and effectively handle in-bound calls from customers requesting:
Video troubleshooting
Internet connectivity troubleshooting
Changes to customer records
Credits and payments ...

Charter Communications - 2 years ago - save job - block