Our Business Account Management program is rapidly expanding and we are looking for the right people to join. The right candidate will have outbound phone experience and proven computer skills. This position entails contacting existing Wayfair customers with the intention of qualifying and enrolling into the Business Account Management program. Other critical success factors for this role include a competitive spirit, a great attitude and flexibility.
$12/ hour FT M-F 7:00 am - 4:00 pm
Work through a list of leads and contact customers via phone or email
Maintain minimum outbound call/email outreach expectations
Use customer relationship management system to maintain lead/account information and keep accurate notes on all activity and opportunities
2+ years of experience in outbound calling
Experience in qualifying and selling over the phone
Strong skills in personal computing, information look up and data entry
Highly effective verbal and written skills
Wayfair, founded in 2002, is the largest online-only retailer of home furnishings and house wares in the United States. The company owns and operates Wayfair, AllModern, and Joss & Main. Wayfair ended 2012 with over $600 million in revenue and currently employs over 1,200 employees in offices located in Boston (HQ), Utah (Customer Care & Distribution), Kentucky (Distribution), the U.K, Germany, Ireland and Australia.
Wayfair was named Private Company of the Year by Mass Technology Leadership Council, and selected by Glassdoor.com as a Top Company To Work For and Top Company For Well Balanced Life, and #16 on Forbes list of America’s Most Promising Companies. It's a great time to join and help build the next great ecommerce company!
Wayfair is located in the Back Bay section of Boston, MA.
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Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Wayfair (NYSE: W) offers an extensive selection of home furnishings and décor across all styles and price points. With an...