Business Analyst (credit card collections industry)
Global Business Consulting Services - Elk Grove Village, IL

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LONG TERM CONTRACT WITH DIRECT CLIENT_________________________________________ NO THIRD PARTY AGENCIES PLEASE_________________________________________ We have a great relationship with the hiring manager and they are looking to fill this role ASAP This job is going to be moving quickly If you think you are qualified send your resume to satyagbcsusacom Contact (860) 3334332 with JOB K29530 mentioned in the subject line of your email_________________________________________ JOB DESCRIPTION bull Experience in private label credit card collections industry and platforms bull Experience with the following Collections functional areas Collections account segregation (queuing or work states) Autodialers Consumer Credit Counseling Services (CCCS) Arrangements or programs (forbearance nonforbearance CCCS) Recovery (including prelitigation writeoffs agency referrals bankruptcy) TRIAD bull Experience of having managed at least one credit card portfolio conversion bull Knowledgeable of SDLC and Waterfall Methodology bull Advanced knowledge of MS Office Visio PowerPoint SharePoint and reporting tools bull Experience with Use Case methodology and Blueprint tool preferred bull Aptitude to team and work independently with minimal direction in a fastpaced changing environment excellent prioritization skills a must bull Excellent written and verbal communication skills Must be able to effectively communicate with management and employees across business units bull Ability to manage multiple projects work assignments and meet assigned deadlines bull Verifies completeness and performs estimations on assigned Technical Project Requests (TPRs) bull Provides assistance guidance to the Business for the Business Project Manager (BPM) to draft thorough and complete Business Requirements (BRs) bull Proactively communicates and collaborates with externalinternal customers to analyze information needs and functional requirements (FR) and to deliver robust artifacts as required by the project (eg TPR EO EI2 RiskTimeline Assessment FR Use Cases HighLevel Design (HLD) Systems Impact Analysis (SIA) Project Change Request (PCR) sizing and so forth) bull Partners with multiple management teams and Lead IT BA to ensure appropriate integration of functions to meet goals identifies and defines necessary system enhancements to deploy new products and process enhancements bull With the Lead IT BA considers the business implications of the application of technology to the current business environment identifies and communicates risks and impacts proposes risk mitigation options bull Supports Lead IT BA to provide direction and technical leadership acts as technical resource in all phases of the development and implementation process Ability to establish and maintain a high level of user trust and confidence in the IT groups knowledge of and concern for users business needs bull Participates in various team meetings and meets regularly with Resource Manager in oneonones bull Performs other responsibilities as assigned by Resource Manager bull Bachelors degree in Computer Science MIS Engineering or related discipline equivalent experience is acceptable_________________________________________ EMAIL RESUME TO satyagbcsusacom Contact (860) 3334332 with JOB K29530 mentioned in the subject line of your email_________________________________________ private label credit card collections industry and platforms experience
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