Business Analyst Lead, Corporate Systems Infrastructure (CSi)
JPMorgan Chase - Jersey City, NJ

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Job Description

Corporate Systems Infrastructure (CSi)

is directly aligned with the Corporate Technology lines of business for end-to-end technology asset management and service delivery. The CSi team delivers solutions that address the unique technology drivers within Corporate Functions Technology client groups while ensuring centralized products and services are leveraged for their economies of scale. Responsibilities spans all CT technology vendors' infrastructure, development and business.


delivers timely solutions using the best design and implementation tools, including Service Oriented Architecture, Business Application Monitoring and Business Process Management, in order to continuously improve business processes while taking an outside-in, customer-centric perspective.

As a Business Analyst Lead for the CT Programs organization, your responsibilities will include:

LOB program coordination of GTI data center migration initiatives. (ESF 3.0, VSI, DC Exit) and file transfer initiatives (STE 5.0, Site-minder)

Partner with GTI resources on asset activities that impact the broader CT organization.

Act as consultant to the CT AD and Operations teams specific to the program’s book of work

Conduct meetings with GTI operation towers, AD teams within the CT LOB

Negotiate scheduling and validation of migrations with AD teams

Manage and take ownership start to finish of GTI Programs at the asset level.

Manage budget and resourcing for CT’s corporate program scope

Manage administrative systems (PRIME, ITSM) associated with planning and coordination activities

Manage off-hour execution and validation of migration activities which will require working up to two weekends a month

Maintain and update CT Corporate Programs SharePoint reporting site.

Attend weekly GTI CIS program management calls as CT representative.

Present to senior management on CT’s Corporate Programs overall status on a biweekly basis

The role may offer opportunity to work small projects related to the asset space

Other duties as assigned

JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/V


7-10 years of experience interaction with mid-level management. Ability to positively influence people at a variety of levels; both internally and externally

College degree, or specialized training or equivalent work experience Demonstrable experience working on complex programs, projects, and large cross-functional teams

Strong quality assurance and process improvement experience - past operations policy and process development

Excellent Microsoft Excel skills. MS Access experience preferred. Ability to compile data from multiple sources into single, coherent reports/charts

Ability to extract reports from online sources and work within online data bases

Data Quality skills. Ability to review data from multiple sources, identify inconsistencies & resolve conflicts

Data Analysis Skills. Ability to review data from multiple sources, understand it’s meaning, determine trends and areas of concern

Priority & Time Management. Ability to stay on task and on schedule to deliver required reporting by multiple, non-flexible deadlines

Demonstrable knowledge with functional requirements specification, complex project scoping, project management, and resource planning.

Experience in managing customer interaction

Strong communication skills - ability to work across teams to solve difficult, complex, and often politically charged issues

Past experience within an IT organization in the Financial Services industry preferred.

Past experience with inventory management and asset tracking systems preferred

Excellent consulting / relationship management skills. Ability to negotiate / mediate difficult, complex, and often politically charged issues

Excellent interpersonal, verbal and written communications skills necessary for various audiences including executive management

Experience leading geographically distributed and culturally diverse work-groups

Experience and knowledge of Technology Infrastructure systems and solutions including SAN, NAS, Backup (NBU/TSM), Windows, Unix, Linux, AIX, and Virtualization


Project Managers

Primary Location

US-OH-Columbus-Polaris McCoy Center / 54101

Other Locations

US-NJ-Jersey City-NOC 5 - 575 Washington / 02969


Central Technology & Ops



Job Type



Day Job

Employee Status


Corporate Brand

JPMorgan Chase & Co.

JPMorgan Chase - 15 months ago - save job
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