Business Analyst
ASH Companies - San Diego, CA

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The Business Analyst is responsible for working with the business owners, IT managers, and developers to gather functional requirements for new development or enhancements of Web sites or applications.

Responsibilities Include:
· Develops and prepares system specifications for assigned applications, parallel to overall business strategies for implementation by Information Technology.
· Gathers and translates general business requirements
· Serves as a liaison between the content owners and development team for existing and new projects
· Performs research to gather necessary information, compiles statistics, and prepares analysis of data.
· Works with Manager and development teams to implement system changes.
· Recognizes unique or problem situations within areas of assigned responsibility. Researches and formulates solutions in conjunction with Manager.
· Oversees and assists with staff training, testing, and debugging of changes.
· Documents system bugs, errors and solutions.
· Assists in creating user and/or training guides on applications.
· Informs the necessary staff of system enhancements.
· Maintains working knowledge in areas of assigned responsibility for use in the development of system enhancements and reporting requirements.
· Prepares, analyzes and documents reports and provides feedback to Manager.
· Re sponsible for the preparation and delivery of regular, timely reports for other departments and clients.
· Coordinates projects under assigned area of responsibility and provides feedback to Manager.
· Attends meetings and coordinates activities and preparation of related documents.
· Responds to calls, correspondence, and email as directed.
· Interacts with IT management and other staff to provide or obtain information and to facilitate group projects
· Maintains follow up to ensure timely and accurate completion of assignments.
· Prepares spreadsheets, memos, letters, reports, binders, manuals and other documents.
· May serve on committees, workgroups, and project teams as needed.
· Provides Manager with frequent or daily progress updates.
· Maintains confidentiality of all sensitive business information at all times.
· Performs other duties and responsibilities as assigned.
Education/Training/Experience/Licenses
·
Bachelor’s degree in Information Management, Business, or equivalent experience.
· Minimum 2 years of experience with software development, collecting systems requirements, and creating documentation.
· Experience in a managed health plan helpful but not required.
· Knowledgeable of web usability and graphical user interface standards.
· Experience with all phases of the software development life cycle from requirements to the release and maintenance of enterprise level applications
· Experience in software quality assurance and documenting test cases
· Familiarity with agile development methodologies
· Experience working in a .NET environment with application development preferred
· Team Foundation Server background helpful
· Proficient in MS Office

Knowledge/Skills/Abilities:
·
Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.
· Ability to display excellent customer service to meet the needs and expectations of both internal and external customers.
· Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.
· Ability to effectively organize, prioritize, multi-task and manage time.
· Demonstrated accuracy and productivity in a changing environment with constant interruptions.
· Demonstrated ability to analyze information, problems, issues, situations and procedures to develop effective solutions.
· Demonstrated ability to communicate with both technical and non-technical staff in order to gather necessary details.
· Ability to exercise strict confidentiality in all matters.
· Ability to create business and system process diagrams.
· Ability to facilitate and manage meetings.
Mobility: Primarily sedentary, able to sit for long periods of time.

Physical Requirements: Ability to speak, see and hear other personnel and/or objects. Ability to communicate both in oral and written form. Ability to travel within the facility. Capable of using a telephone and computer keyboard. Ability to lift up to 10 lbs.

Environmental Conditions: Usual office setting.

ASH Companies - 16 months ago - save job - block
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