Business Analyst
Collabera - Richardson, TX

This job posting is no longer available on Collabera. Find similar jobs: Business Analyst jobs - Collabera jobs

Required Skills

:

  • Develop Communication Plans for business needs during conversions
  • Work with business to develop and execute a downtime strategy
  • Develop Call Center Strategy documents for Call Center Kickoffs
  • Performs impact assessments & resolution plans
  • Performs operational go-live preparations
  • Performs post-deployment errors analysis and fix tracking
  • Assesses, interprets, and analyzes customer needs and requirements.
  • Identifies solutions to non-standard requests and problems.
  • Solves complex problems and/or conducts moderately complex analyses.
  • Works with minimal guidance; seeks guidance on only the most complex tasks.
  • Translates concepts into practice.
  • Acts as a resource for others with less experience
Preferred Skills

:

  • Bachelors (BS or BA) Big 4 Consulting Experience a plus
  • U-Verse/Enabler Experience, Telegence Experience is a plus
  • Telecom Experience a plus Billing Conversion Experience a plus SQL Knowledge a plus
Domain

:

Telecom

Location

:

Richardson

,

Texas

,

US

Posting Start Date

:

Posting End Date

:

Pay rate

:

DOE

Duration

:

1 Year

DESCRIPTION

Project Description :
  • Looking for an experienced IT Sr. Consultant with a telecommunications background including call center experience, documentation of M&P’s and conversion/migration deployments.
REQUIREMENTS

Education

:

Experience

:

6 - 16 years

Travel Required

:

No

Collabera - 14 months ago - save job - block
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About this company
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Collabera is a leading provider of IT staffing solutions and services. We connect IT professionals with great careers at some of the...