Business Analyst
Green Tree - Fort Worth, TX

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OBJECTIVES OF POSITION

Liaison between the technical Business Analyst resources and Loan Servicing to develop user requirements and implement technical and/or operational solutions that meet the Business’s needs and improve the performance of the servicing system.

MAJOR ACCOUNTABILITIES
  • Develop and execute User Acceptance Testing.
  • Develop test cases and an adequate test plan to confirm functionality enhancements
  • Execute User Acceptance testing clearly documenting results
  • Work in conjunction with technology staff to ensure enhancements met the needs of the business
  • Internal and external audit liaison
  • Gather all requested backup documentation
  • Provide answers to all auditor originated system and process inquiries
  • Loan Servicing Vendor and Project Management
  • Work with Loan Servicing Vendors to ensure all SLAs are being met, invoices are accurate, and process enhancements are defined and implemented according to Company requirements.
  • Assist Loan Servicing Management in implementing all VB and process enhancement projects
SELECTION CRITERIA
  • College degree in Statistics, Business, Finance or related field
  • 2-3 years previous experience with loan servicing platform or similar system
  • 3 + years experience in business process analysis or equivalent role
  • Understanding basic structure of a mortgage
  • Previous project management/project liaison experience
  • Strong problem solving and analytical skills
  • Strong project management skills; Must have ability to work on multiple projects simultaneously
  • Solid balance of technical knowledge and business knowledge
  • Ability to make decision and quickly respond to changing priorities
  • Process improvement and process re-engineering skills
  • Strong verbal, written, organizational and presentation skills
  • Detail Oriented; Ability to work in a fast paced, sometimes stressful, environment
  • Strong PC skills
We are proud to be an EOE. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Green Tree - 16 months ago - save job - block
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About this company
33 reviews
Money might not grow on trees, but green does grow on this tree. Green Tree Servicing is one of the largest servicers of home loans in the...