Business Analyst
Hay Group - Philadelphia, PA

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Hay Group ( is a global consulting firm that works with leaders to transform strategy into reality. We develop talent, organize people to be more effective, and motivate them to perform at their best. Founded in 1943 and corporately headquartered in Philadelphia, PA, we have 85 offices in 47 countries and work with over 7,000 clients around the world. Our clients are from the private, public, and not-for-profit sectors, across every major industry, and represent diverse business challenges. Our focus is on making change happen and helping people and organizations realize their potential.

We currently have a need for a Business Analyst in our Philadelphia office.

Business Analyst Job Summary:

Primary responsibility will be to advise and support business and process owners in initiating new ideas, and defining and documenting the business processes and project requirements. This includes interfacing with business users to understand their needs and translate these into clear, understandable requirements. The candidate needs to have core BA skills with a mix of methodologies, and be able to bring best processes into practice. Typically the business owner will seek guidance from the BA when defining the project, which will then be developed by the BA into a set of requirements. The BA will coordinate the discovery process to ensure the business team’s request is complete, and will work with technical architecture, development, and QA teams to identify concerns and pose questions early in the process.

This role requires traditional business analysis skills with an overlap of requirement analysis experience (eliciting, analyzing, and recording requirements). Additionally, strong verbal and written communication skills are a key requirement when dealing with both internal stakeholders and external business partners and vendors.

Primary responsibilities include :

Business Requirements
  • Analyze business processes and identify efficiency improvements
  • Initiate research and analysis on business requirements
  • Translate research and analysis results into specific ideas and plans
  • Create and maintain business cases which show costs, benefits and a time horizon
  • Support the business and IT with the realization, monitoring and approval of the business cases
  • Facilitate and lead business requirements elicitation workshops with business users and subject matter experts
  • Utilize interviewing and observational skills to obtain and validate requirements
  • Evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level concepts into details and distinguish user requests from the underlying true needs
  • Utilize negotiation skills to evaluate priorities and resolve conflicts
  • Prepare well-organized business requirements documentation and business process flows that clearly expresses the business users intent, that are complete, necessary, traceable and verifiable
  • Provide support during acceptance testing, resolve issues and questions related to application functionality
Experience & Skills
  • 6 plus years experience in Requirements Analyst/ Business Analyst roles
  • Excellent process driven analysis skills with a background in various requirements elicitation methods
  • Strong vendor interaction/coordination (for software solutions which business units may be considering)
  • Ability to facilitate meetings, including agenda and minute preparation
  • Excellent interviewing, listening, facilitation and observational skills
  • Experience in writing clear and concise Business Requirements Documentation
  • Ability to integrate business needs with IT solutions
  • Excellent communication skills, both oral and written
  • Highly motivated self-starter
  • Ability to manage multiple projects, meet deadlines and deal with conflicting priorities
  • Ability to work independently as well as in a diverse multi-disciplined team environment
  • General understanding of application development, database and system design

To apply, please submit your resume through our online career website,;jsessionid=22EF6DD812386A36B7AD0FA1D05EECD6.NA10_primary_jvm?org=HAYGROUP&cws=1



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