Business Analyst
Innovative Staff Solutions 42 reviews - Mattoon, IL

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Business Analyst

Job Description:

Project Assessment: Works directly with appropriate personnel to
understand project concept, objectives and approach needed. Takes assigned
project from original concept through final implementation. Provides a high
degree of customer service and professionalism within a team environment.
Analysis/Development: Assists IS Manager in developing
tactical and strategic product, services and or programs to support the
business unit’s goals, (financial, quality, production, customer service,
operational efficiency, market share, etc.). Identifies opportunities to use
information and technology to improve product, service and/or program business
processes. Reviews, analyses and creates detailed documentation of business
systems and user needs, including workflow, program functions, and steps
required to develop or modify computer programs. Coordinates the development of all approved
versions of business and functional specifications for specified applications.
Follows trends and compares against the service standards and best practices
and recommends any needed adjustments.
Quality Assurance: Defines, develops
and implements quality assurance practices and procedures, end user test plans
and other QA assessments. Works with IT
team to conduct testing to meet project timelines. Manages specific application
quality assurance and Help Desk activities including the tracking change
requests and timely resolutions. Analyses discrepancies in applications or
services and makes recommendations for updates.
Training Support: Proactively assists with the identification of training and
development requirements of the Company. Presents findings, and works with the
IT Manager to design and implement training and development initiatives that
will continuously upgrade the skills and capabilities of personnel in the
Company and the IT department. Works under general supervision of the IT
Manager and provides direction to exempt and non-exempt personnel.

  • Infor/XA
  • Enterprise Integrator
  • AS400 Administration and Operations
  • RPG and RPGle Programming Language
  • OS400 CL Control Language
  • Standard Microsoft Applications
  • Management experience is a plus
Bachelors Degree Required in Information Technology related field. Please submit resume to . Only the most qualified candidates will be contacted for

About this company
42 reviews