Business Analyst
One Source Communications - Greenville, NC

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Our Mission To honor God as servant leaders through excellence in relationships with our clients, vendors, community and each other If anyone wants to be first, they must be the very last, and servant of all. Mark 9:35 Our IdealBusiness Analyst Is business savvy Works well in an office environment Is keenly aware of the minute details Canread and interpret complex financial invoices and documents Has the right blend of confidence,tact and humility Places the overall success of the teamabove self Has a strong aptitude for learning technology Is extremely committed to accuracy and excellence Takes personal responsibility for delivering on promises Is driven to resolve challenges and meet deadlines The Basic Summary Business Analysts are responsible for analyzing communication bills and services to determine the most cost effective solutions while maintaining excellent service levels that are essential to our clients' operations. Specific Responsibilities Provide a consistent level of outstanding service to vendors, providers, co-workers, sales partners and clients. Cultivate and maintain relationships with vendors/providers.

Develop and maintain an understanding of vendor/provider pricing, products, services, and infrastructure Contact vendors and providers to ensure customer information records are accurate and remain up-to-date. Review customer services and invoices according to department schedule and client needs for potential savings and benefits analysis. Use existing tools to determine service availability with applicable providers in relation to client's requested or existing services. Provide price quotes and solutions using established templates to compare current communication expenses versus proposed expenses.

Provide explanation and clarification of your solutions to management, other departments and outside sales team as necessary. Maintain accurate records of all documented savings for each client, partnering with other associates and departments as necessary. Notify appropriate departments of billing discrepancies discovered during invoice review. Participate in department meetings.

Prepare research and presentations for meetings as assigned. Manage work time responsibly and efficiently. Seek to serve other team members when all individual responsibilities are caught up. Qualifications Bachelor's degree preferred Customer service experience strongly preferred Ability to read and interpret invoices, contracts and other detailed documents Microsoft Office Proficiency and general aptitude for learning about technology Benefits Our Competitive Compensation Package Includes: 100% Company-Paid Health Insurance Generous Paid Time Off (PTO) Life Insurance Long Term Disability Insurance 401K Matching Retirement Program Company-Subsidized Gym Membership Program Corporate Chaplain Services Family-Like Work Environment Take The Next Step Click below to apply for this position through the One Source Communications Website.

About One Source Communications We are a leader in providing managed communication services for business.Our clients range from sole proprietor businesses to large enterprises with thousands of locations.We offer our clients a relationship experience that is tailored to meet their specific needs from service to billing to ongoing contract management. Our management service allows our clients to take advantage of the best pricing and communications products from multiple carriers and vendors and receive one accurate, consolidated communications invoice for all services.We also provide in-house support specialists for all client communication services.Our motto is: One Number to Call and One Bill to Pay for all business communications services. We are experiencing rapid growth, and yet we are committed to maintaining a culture that is like a family and remaining true to our mission - To honor God as servant leaders through excellence in relationships with our clients, vendors, community and each other.Our headquarters is ideally located in eastern North Carolina and is within driving distance of beaches, mountains and major metropolitan centers. Keywords Telecommunications, Telecom, Telcom, Account Representative, Excellence Customer Service, Client Services, Exceptional Service, Concierge Service, Customer Focus, Account Rep, Communications, Analysis, Analyst, Comparative Analysis, Business Analysis, Business Analyst, Comparison, Detail Oriented, Accuracy, Greenville, Telecom Expense Management, T.E.M., Expense, Statistics, Solutions, Expense Management, Near ECU, Near East Carolina University, East Carolina University Graduates, Great place to work

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