Telligen supports the Centers for Medicare and Medicaid Services to deliver innovative healthcare IT solutions. We support our federal business partners to achieve a high quality health care system, aiming for better care at lower costs and improved health.
Collects, clarifies and maintains written business requirements for various projects. Serves as liaison between the customer and the development and testing teams to provide technical expertise pertaining to the development, implementation and maintenance of specific applications, reporting systems and databases. Provides support on interpreting operations' requirements. Ensures end result meets customer and Company satisfaction. May participate in application and process improvement activities.
May identify and monitor issues and bugs during testing processes and through customer communications. Relays information for improvements to development teams. Ensures quality products are delivered assisting with the development of test plans and/or test scenarios. Assists preprogramming staff in correcting and resolving issues as they arise. May provide training in applications for staff.
Creates process documentation needed for development and improvement of applications for internal and external customers. Verifies and analyzes report data. May coordinate the production and dissemination of performance standards reports for management analysis and serving as first point of contact regarding system issues.
Four year degree in field of specialty and/or equivalent training and/or experience; 2 plus years experience with business operations and systems development.
Attention to Detail
Use of Concepts
Sensitivity level of information handled in this position: medium
This position is not eligible for sponsorship for work authorization by Telligen. Therefore, if you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time.
Telligen and its affiliates are Affirmative Action, Equal Opportunity Employers, and E-Verify Participants.
Telligen - 10 months ago