Business Analyst
Volvo Financial Services - United States

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The following position within Volvo Financial Services reports to the Business Systems Manager in Information Technologies and is located in Greensboro, NC.

Information Technologies Business Analyst

The business analyst has a thorough understanding of business processes and user needs, and applies that knowledge toward analysis and requirement specifications for technology solutions. Under general supervision, creates requirements documents, develops scenario testing and performs system testing in multiple test environments. The business analyst considers the business implications of technology deployment to the current business environment. Ability to work in a team environment is essential to the success of the business analyst role.

  • Analyze business processes, workflows and objectives to develop automated and/or streamlined solutions for business systems
  • Effectively develop and maintain working relationships with business partners
  • Create requirements documentation, test plans and test scripts for quality assurance (QA) and user acceptance testing (UAT)
  • Perform and/or lead QA and/or UAT
  • Act as liaison between business and IT to deliver configuration changes to business systems
  • Manage business validation rules within specified systems as needed
  • Participate in the training of end users on system releases/upgrades
  • Support internal and external customers as a problem solver
  • Participate and contribute to the development and success of the Business Systems team

  • Minimum of 3 years in financial or leasing environment
  • Strong background in financial services operations is preferred
  • Minimum of 3 years in a business analyst role
  • Project management experience desired
  • Quality assurance and user acceptance testing
  • Analysis, design and testing of automated business solutions
  • Creation of high quality analysis documentation
  • Utilizing systems to automate and support operational functions
  • Creation of testing scripts for systems implementation and conversion
  • Previous systems administration experience is a plus
  • Proven organizational skills with the ability to prioritize and work effectively on multiple tasks
  • SQL experience is a plus:
  • Ability to query databases that relate to reports, databases, and security within a financial business environment.
  • Ability to create SQL queries that join multiple tables and be able to retrieve detailed data per business specifications.
  • Ability to be able to perform outer, inner, and multi-layer joins to retrieve complex data from various databases.
  • BS in Information Systems or equivalent experience

Personal Characteristics
  • High integrity
  • Customer service oriented
  • Excellent troubleshooting and innovative problem solving skills
  • Attention to detail
  • Team Player
  • Resourceful Attitude (“whatever it takes”)
  • Ability to work within and in support of a team environment.
  • Self-starter

Volvo Group North America is an Equal Opportunity Employer


Volvo Group - 12 months ago - save job - block
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