Business Architect
Appirio - United States

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Appirio is a cloud solution provider that offers technology-enabled professional services supported by a team of 400 cloud experts and CloudSpokes, a 12,000 person-strong global cloud developer community. Appirio's expertise and innovative brokerage technology have been recognized by organizations such as AlwaysOn, Bloomberg BusinessWeek, InformationWeek, Gartner and IDC, and the company has been named a “Best Place to Work in the Bay Area” two years in a row.

Since the company was founded in 2006, Appirio has helped more than 250 enterprises implement, build and manage mission critical cloud solutions using salesforce.com, Google, Workday and Amazon. This includes organizations like the City of Los Angeles, Dunkin Brands, Flextronics, Japan Post Network, Motorola, Qualcomm, RehabCare, Starbucks and VMware. Appirio has offices in the U.S. and Japan, and is backed by Sequoia Capital and GGV Capital.

Cloud computing is changing the face of IT and the way businesses are run. Appirio is at the heart of this revolution. We offer employees the opportunity to work with industry pioneers, the latest in technology, and some of the most innovative customers in the world.

Duties

Appirio is focused on salesforce.com and Google Enterprise customer implementations. Consultants will work onsite with customers to analyze their current state processes and technology, develop improved future state processes and technology plans, and define the architecture for the salesforce.com and Google Enterprise systems. Specific areas of concentration include:

System Implementation & Adoption

salesforce.com Sales Force Automation

salesforce.com Service & Support

salesforce.com Force.com platform development

Google Enterprise

Candidate Profile

Veteran Salesforce.com Implementor with 3+ years experience defining and implementing the platform for clients

Will have successfully completed at least 3 salesforce.com implementations for clients (not your employer) with broad use of the platforms functionality

Admin Certification (minimum) from Salesforce.com

Enthusiastic, professional, and confident personality, with a focus on customer success

Excellent listening skills to fully understand the customer requirements and pain points

Ability to translate customer requirements into implementation plans

Ability to facilitate large cross-functional workshops to uncover pain points and drive consensus around a future state vision

Ability to engage in a meaningful way with business process owners, executives as well as customer facing teams.

Business & Technical acumen to convert plans into real solutions that work

Strong project management background

Driven by customer success with a team player attitude

Located and able to work in the U.S. and able to travel up to 60-75%

Looking for a full-time position

Preferred Skills/Experience

Masters Degree in Computer Science, Engineering or Business Administration (or B.S. degree in Computer Science, Engineering or Business Administration + 5 years of professional experience)

3+ years of experience as Business Analyst or with business process definition on customer projects

3+ years of Salesforce.com configuration and object model architecture work across multiple instances.

3+ years of development experience on the Salesforce.com platform's logical and user interface capabilities including Apex, Visualforce and Force.com.

3+ years experience implementing or administering CRM software in enterprise environments (with over 400 users)

3+ years of experience architecting enterprise integration systems and be able to create integration landscape diagrams and use cases.

Ability to lead large, cross-functional workshops of 10-50 people (include executive level teams) for process analysis and architecture requirements gathering.

This position will be located in any region in the U.S.. Selected applicants must be able to work from a home office.

Salary and Benefits

Comprehensive health plan through Cigna, MetLife and VSP including medical, dental, and vision coverage (full-time employees only)

Short-term and Long-term Disability Plans

Life Insurance

Flexible Spending Plans (Medical and Dependent Care)

401k

Employee Assistance Program

Salary and bonus structures based on experience

Next Steps

Submit your application and resume to Appirio.

Successful candidates will be interviewed via telephone, then in person.