Business Automation Sr Application Developer
Interactive Intelligence Inc. - Indianapolis, IN

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The Business Automation Senior Application Developer is responsible for the quality, timeliness, and professional delivery of development projects. They will collaborate with project and team members on the best way to meet customer requirements. In tandem with other project members, they will be responsible for the development, basic testing, and documentation of the work for an engagement. This position may require frequent customer interaction.

Major Responsibilities/Activities

Consult with customers to gather business requirements and provide best-practice guidance

For custom process flows and process templates, develop business automation flows per specifications

For integrations, web services, and other wholly custom work, create technical specification and design documents to create a baseline for development

Provide technical expertise, training, and mentoring to team members for perpetual growth and development

Develop solutions in accordance with design documents, using in-house solutions and customized applications.

Collaborate with project teams in order to ensure successful delivery of applications

Plan, coordinate, and supervise all activities related to design, development, and implementation of all solutions assigned to the team

Works regularly with team members to develop standards and best practices to improve efficiency and over-all quality of work delivered by the team

Manage critical situations by communicating with customers and internal project teams to drive issues to resolution

Occasional On-site and/or Remote cutover support

Minimum Requirements

B.S. in Computer Science, Computer Technology, related technical discipline, or equivalent professional technical experience

Strong, proven leadership capabilities

5 years’ industry experience in a software development organization or software development department

CIC and/or IPA product knowledge highly desirable

Familiarity with business process automation and/or content management systems highly desirable

Experience with a broad range of technologies

Experience with WPF, ASP.NET and other modern 3rd Generation Languages

Advanced experience with C#

Experience developing web services

Knowledge of Interactive Intelligence’s product line including ICELib and Handlers highly desirable

Knowledge of Object Oriented concepts and multi-threaded programming

Experience developing mobile applications a plus

Comprehensive knowledge of the development life cycle

Complex problem-solving and analytical skills

Excellent written and verbal communication skills

Ability to self-motivate and work independently

Work Context

Communicates regularly with colleagues and management

Uses computer frequently

Travels 25% to customer and business meeting sites, including international locations

Legally eligible to work in the U.S.


Interactive Intelligence Inc. - 18 months ago - save job - copy to clipboard
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Interactive Intelligence Group Inc. (Nasdaq: ININ) is a global provider of contact center, unified communications, and business process...