Posting Job Title: Business Class Outbound Sales Representative
Requisition #: 144419BR
Posting Location: Columbus, OH, US
Area of Interest: Sales
Position Type: Full Time
Posting Job Description
Do you want to join a WINNING team with UNLIMITED financial stability???
If so, we invite you to meet and interview with our Business Class Leadership Team!
WHEN: Wednesday, June 5th
WHERE: 1600 Dublin Road - Columbus, Ohio
(South Tower Building)
TIME: 9AM -2PM
BRING: 2 Copies of Updated Resume
RSVP via email at: email@example.com
- Plan on being available for 1-2 hours to meet our Leadership Team and to hear more about this GREAT opportunity!!
We Look Forward to Meeting You!!
The purpose of this position is to outbound dial for new customers and develop and retain the existing commercial customer base through proposing acquisition, upgrade and save offers.
Essential Job Functions
Researches and contacts current Business Class customers to renew their services. Increase revenues from existing Business Class customers by selling new products and services when possible.
Acts as a liaison between the customer and internal departments to address customer concerns that would prevent the customer from renewing their services.
Processes customer disconnections as necessary. Negotiate contract termination prices for customers that are disconnecting.
Maintains and update information in the Sales force database as it relates to customers that are upgrading, renewing, or terminating.
Completes renewal/retention/upgrade sales reports as required by the Telesales Sales Manager.
Meets weekly/monthly/annual assigned sales goals and quotas.
Contacts disconnecting and downgrading customers by telephone to persuade customer to maintain subscription.
Provides resolution of customer complaints which led to disconnect request, in order to maintain subscriber.
Calls assigned acquisition lead lists to promote and sell Time Warner Cable Business Class services to non-Time Warner Cable Business Class customers.
- Previous sales experience in B2B sales, call center sales
- High school diploma required
FCC Unit_TWC: 0534
- Experience in cable or telecom account management and sales are a plus.
Controlling Establishment ID: 00731 - Columbus Dublin Rd
More on TWC:
Time Warner Cable provides generous benefits. Health care and retirement benefits are significant portions of the total compensation package at TWC, and we invest more in those benefits than most employers. In addition, we offer tuition reimbursement, adoption assistance, competitive paid-time-off programs, work-life resources, and discounted pricing on TWC residential products and services for employees within our footprint. Our hope is that, by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most – at work and at home.
Time Warner Cable is an Equal Opportunity Employer M/F/D/V.
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