The Business Intelligence Manager helps design, implement and operate Medivo’s Business Intelligence reporting processes. He/She guides the development of report or query requirements to support the needs of internal or external needs. He/she is responsible to meet query/report deadlines and to ensure the output of the BI team meets quality requirements.
Work with internal & external clients to develop & document analysis plans and related data requirements
Perform queries in Medivo’s systems according to deadlines agreed to with internal/external clients
Generate standard (e.g. KPI) reports or custom queries to summarize Medivo’s business data, including patient and physician user data, program fulfillment, recruitment tracking
Provide concise analysis & documentation of the data in addition to query results, including annotating the source of the data, the treatment methodology, etc.
Participate in internal/external calls & meetings, as appropriate, to present analysis results
Ensure query results are accurate
Track and manage the flow of requests to meet deadlines
Participate, as appropriate, in the implementation of Business Intelligence tools or systems, including database design, tool selection, creation of BI interfaces, etc.
Maintain knowledge of the specifics of healthcare data, specifically lab data
Well versed in SQL programming, familiar with data warehouse/data mart concepts, development and use, online and web analytics marketing data
Demonstrated analytical, organizational, creativity and problem solving skills
Ability to propose robust solutions to improve processes and proactively drive opportunities to resolution.
Experience with Business Intelligence (BI) tools
Experience with Web analytics tools such as Google Analytics and Omniture
Experience with statistical analysis tools (SAS, SPSS) a plus
Advanced Excel experience, analyzing data and creating reports, including knowledge of vlookups, pivot tables, graphs, etc.
Demonstrated project management skills including project initiation, scoping, scheduling, budgeting, risk management and communication.
Outstanding communication skills with the ability to clearly communicate and display complex data, context, and implications to both clients and management team.
Must be able to thrive in a fast-paced, fast-evolving environment.
Proficiency with MS Office
Bachelors Degree in Computer Science or equivalent
Health care industry experience a strong plus
Minimum of 5 years experience in performing business analysis, data analysis and report development.