Business Manager
Toray Plastics (America), Inc. - Chicago, IL

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Primary Function:
Looking for a talented salesperson to round out our Strategic Accounts Group. This individual is responsible for managing and promoting the sales of Company products within an assigned territory or to selected large customers. Manages existing accounts seeking to expand volume, introduce new products and enhance margin. Monitors business activities and competitors’ actions within assigned territory seeking to gain market share by expanding customer base and product usage. Partners with assigned customers developing sound business solutions to packaging/film needs. Provides timely feedback to management concerning product acceptance, need for new products, emerging opportunities and challenges. Promotes and strengthens customer relations through the prompt resolution of customer problems. Remain technically proficient and knowledgeable concerning the Company’s product offerings and capabilities. This position will be located in the Midwest region of the United States (IL, IN, WI, MI, etc.), but reports to management at the TPA Rhode Island headquarters.

Essential Duties:

-Manages the sales of Company products within an assigned territory or among selected customers. Develops and implements selling strategies designed to enhance sales volume and margin while promoting solid customer relations.

-Monitors business conditions and competitors activities so as to be in a position to take maximum advantage of developing situations. Works with customers developing film/packaging solutions designed to meet their needs while enhancing sales volume and promoting the use of our full product line.

-Acts as the primary interface between the customer and the Company resolving issues in a timely, professional manner. Ensures any required follow-up takes place. Escalates issues when needed in order to resolve issues.

-Develops and maintains a high degree of technical competence with regard to Company products and customers’ specifications. Directs the involvement of engineering or technical support personnel when necessary.

-Develops thorough, well planned sales presentations designed to inform customers of TPA’s capabilities. Provides input to new product development and marketing personnel concerning product introductions and planned lifecycles. Provides support at trade shows/exhibitions.

-Complies with administrative requirements in the areas of expense reporting, order preparation and sales reporting.

-May participate as a member of a sales project team developing sales strategies, developing and presenting training or mentoring less senior sales personnel.

-Ensures that sales management is made aware in a timely manner of any developments that impact the ability to meet established goals.

Skills & Qualifications:
-Demonstrated sales skills in the flexible packaging arena.
-Strong communications skills – oral, written and presentation.
-Ability to close sales and handle difficult customer relations situations.
-Time management skills/organizational and the ability to handle multiple tasks simultaneously.
-Strong PC skills to include word processing, Excel and presentation software.
-Ability to quickly establish and maintain professional business relationships.

Education & Experience:
-Bachelor’s degree in a Technical discipline required
-3-7 years experience in flexible packaging sales with demonstrated ability to handle major accounts.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.