Business Objects Support Engineer II
Clearsoft Inc. - Alexandria, VA

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  • US Citizenship Required**
General Description:
? Provide Level II and Level III Support Activities for CBP Cargo Systems

? Research and Fix Issues raised by Trouble Tickets and PTRs.

? Analyze and gather Business requirements.

? Write and review Functional and Technical Specifications for Requirements.

? Design, Code and Test Development for Requirements based on CRs, PTRs, Design Documents etc.

? Review Code, Tests and Test Plans for Quality Assurance purposes.

? Participate in Agile production support teams and perform Technical Investigation and Issue Resolution.

? Perform technical research and Support COTS upgrades

? Experience with Full Software Development Life Cycle and the CBP SELC.

Design, develop, test and deploy Business Objects Universes

5 years experience developing BO web intelligence tools against centralized Data Warehouses (BO XI R3)
Ability to perform Business Objects builds and maintain source code versions.
Ability to perform Business Objects upgrades.

? Experience with unit testing, SWIT testing, and integration level testing, requiring ability to work with both big picture

? Experience with Test Management Software (HP Mercury suite of tools -QuickTestPro, TestDirector, LoadRunner, Quality Center) to conduct functional, regression and performance testing, evaluate test results, report and manage defects and support test automation.

? Ability to work closely with others on small Agile teams

? Understanding of Agile development concepts including Scrum and XP

? Test Driven Development

? Continuous Integration Environment for Software

? Experience with software source code management using Serena Dimensions

Desired Skills:
? Current CBP BI clearance and Agile Scrum certification

Minimum Experience: At least three (3) years.

Functional Responsibility: IT Engineer who demonstrates knowledge in wide application of principles, theories and concepts in his/her field and provides solutions to a wide range of difficult problems with imaginative and thorough solutions; works under very general supervision and results are reviewed upon completion for adequacy in meeting objectives; decisions achieve program schedule and cost objectives; maintains frequent internal and external customer contacts, and provides solutions to difficult technical problems related to specific projects.

Minimum Education: Master's degree (or equivalent) in mathematics, computer science, engineering, business, or related field. Master's degree may be substituted with a Bachelor's degree and five (5) years' experience, an Associate's degree and eight (8) years' experience, or a High School degree and eleven (11) years' experience.