Business Office Manager
Lakeside Behavioral Health System - Memphis, TN

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Facility Information:

Since 1976 Lakeside Behavioral Health System has been the premier provider of specialized behavioral health and addictive disease services in the Memphis and mid-south region. The 313 bed facility is located on a safe and private 37 acre campus in northeast Shelby County and provides comprehensive behavioral health treatment for adults, seniors, adolescents and children. Lakeside's specialized programs treat disorders such as depression and anxiety, as well as addictive disease disorders such as alcoholism and drug addiction. At Lakeside, we believe in offering a variety of options to our patients, making our programs more accessible and our treatment more effective, while maintaining high levels of quality care. Lakeside Behavioral Health System is accredited by the Joint Commission on Accreditation of Healthcare Organizations, certified by Medicare, and licensed by the State of Tennessee.

Job Description :

The Business Office Manager:
  • Directs the activities of the business office, billing, collection and accounts receivable.
  • Manages, supervises and trains all Billing staff on changes and processes.
  • Develops and implements controls to ensure appropriate billing and payment cycles and accurate and timely billing, in accordance with established internal and third party payor guidelines.
  • Reviews and evaluates billing systems and processes for compliance with established policies, regulations, procedures and standards.
  • Develops and oversees maintenance of reports that support administrative adjustments, charity care, bad debt write offs, refunds, denials, etc.
  • Indentifies all other billing related problems and necessary corrections and assures adequate resources are available to implement.
  • Reconciles A/R Aging to A/R G/L balances on a monthly basis and document on accounts for all discrepancies.
  • Completes and submits all required reports with appropriate reconciliations in a timely manner (i.e. Revenue Report, Remittance Report, A/R Aging exception and other Reconciling Reports.)
  • Keeps abreast of changes in Payor EDI requirements, contract changes, legislative changes, or any other regulatory changes and oversee implementations of internal changes needed to address such.

Requirements

Job Requirements:

Bachelor’s Degree or experience in a health care facility. 3-5 years management/supervisory experience in healthcare accounts receivable. Knowledge of credit and collections, third party reimbursement and accounting systems. Hands on management skills required.

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