Business Office Support
Adaugeo Healthcare - Pendleton, OR

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We are an equal opportunity employer.

Expectations for all Employees:

Support the organization's mission, vision, and values by exhibiting an ongoing commitment to the highest standards in all phases of the company's operations. Assumes service-oriented attitude to gain a sense of pride and accomplishment. Accepts the team approach with dedication and commitment towards all work performed.

Position Purpose and Summary:

Ensure prompt and courteous service to clients and patients in the areas of billing, payment posting, and customer service, whether on the telephone or in person.

Minimum Qualifications:

Education: High school graduate or equivalent.

Licensure/Certification: N/A

Experience: understanding and experience with Business Math; Excellent Customer Service skills; basic keyboard and computer skills; accurate data entry.

General Areas of Responsibility:
  • Perform data entry and use the laboratory billing programs and payor eligibility programs.
  • Accurately post payments to patient and client accounts using a payment posting program.
  • Understanding of billing and reimbursement from insurance companies.
  • Understanding of government billing and payment regulations.
  • Understanding of other departments and how they interact with the Business Office.
  • Participate in Quality Assurance Monitors.
  • Follow all established I.Q. protocols
  • Take Customer Service phone calls and follow up of patient and client requests.
  • Filing, use of postage machine, copy machine, calculator as needed.
  • Send out, monitor, and input missing data.
  • Perform electronic and paper billing to payers.
  • Understand and adhere to HIPAA policies, procedures and regulations to assure patient confidentiality.
  • Perform other work related duties as assigned.
General Physical Requirements:
  • Must be able to lift 30-40 lbs.
  • Typically sits for extended period of times