General Summary (What is done and why)
The Business Services Advisor provides quality business lending expertise through financial counseling and product awareness to Credit Union members regarding theibusiness financing needs and generates investment quality business loans by taking loan applications in support of loan growth objectives.
Essential Functions, in Priority Order
(Majority of duties, but not meant to be all inclusive or prevent other duties from being assigned as necessary)
Provide financial counseling through interviewing, pre-qualifying and the business loan application process. Time: 70%
Develop and maintain relationships with the business community to promote business loan programs, deposit products, and ancillary services. Represent the Credit Union at community business functions. Give educational presentations within the community. Time: 20%
Work with branch lending personnel regarding business programs. Provide educational support to branches and members. Time: 10%
Working Relationships/Contacts (Positions with which incumbent has frequent contact)
Daily, personal/written/phone contact with Credit Union staff.
Daily, personal/written/phone contact with Credit Union management.
Daily, personal/written/phone contact with business community.
Daily, personal/written/phone contact with Credit Union members.
Daily, personal/written/phone contact with vendors.
Physical Demands (Physical effort generally associated with this position)
Work involves standing and walking for brief periods of time, but most work is done from a seated position. There is potential for eyestrain from reading detailed reports and computer screens. Deadlines, workloads and pressure to achieve goals may cause increased stress levels.
(Typical working conditions with this type of work and environment hazards, if any, that may be encountered in performing the duties of this position)
Internal – work is normally performed in climate controlled office environment, where exposure to conditions of extreme heat/cold, poor ventilation, fumes and gases is very limited. Noise level is moderate and includes sounds of normal office equipment (computers, telephones, etc). No known environmental hazards are encountered in normal performance of duties. Length of day is unpredictable; long hours may be required to accommodate deadlines or special meetings.
External – some overnight travel may be required; however, information on environmental conditions is not available.
(Budget/asset amount managed, revenues produced, and/or other financial resource incumbent is accountable for. Also indicates judgement/decision-making level)
(Minimum technical and communication skill levels and licenses/certificates normally required to perform the duties of this position)
Thorough business knowledge of the business lending industry.
Demonstrated secondary market skills and knowledge.
Excellent communication skills.
Knowledge of lending laws, regulations, policies and compliance.
Ability to develop or improve loan products.
Ability to develop strategy for seminars, presentations and trade shows.
Proven track record of effective sales/service skills and techniques.
Valid Driver’s license.
Ability to analyze and evaluate information.
Ability to use good judgment and make sound decisions quickly.
Ability to work and reason under pressure.
Ability to prioritize in a multi-task environment.
Ability to maintain a positive attitude and professional image.
Ability to interpret lending guidelines and regulations
Demonstrated understanding of guidelines necessary to generate business loans.
Bachelors' degree, plus five years business lending experience required. Developed business relationships and established professional network within community desired.
NMLS registration required.
We are committed to helping the communities we serve.