Business Solutions Specialist
Business.com, Inc. - Carlsbad, CA

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Entry level sales position that will spend the majority of his/her time consulting with Business.com customers, determining their business needs, and matching them with the most appropriate business vendors. The position is outbound phone call heavy so a high energy level and positive attitude is a must. Candidate will follow up with businesses to provide additional resources and obtain feedback. Candidate will learn to consult new and growing businesses by identifying their needs and offering customer support and solutions.

We are currently looking for candidates that can work between 7am to 4pm, Monday through Friday. The position will be 20-35 hours per week to start.

This is a great opportunity to get a foot in the door at a rapidly growing company while gaining valuable sales, marketing, and customer service experience.

Responsibilities
  • Follow up phone call to obtain feedback and offer support to additional services based on business needs.
  • Maintain a helpful and positive attitude
  • Consult with business owners, determine their needs, and match them with the most appropriate vendors.
  • Up sell new categories (based on daily goals)
  • Investigate mis-entered information and attempt to correct
  • Communicate with sales team to understand vendor needs and requirements.
  • Participate as a member of the team for the overall good of the company
Desired Qualifications
  • Very strong phone and interpersonal skills
  • Positive attitude and can-do spirit
  • Strong computer and Internet skills; Word, Excel, Email, etc.
  • Excellent written and verbal skills
  • Ability to recognize the opportunity for an up sell and ask qualifying questions.
  • Highly motivated and a team player.
  • Successful candidate will be extremely organized
  • Ability to multi-task and work in a fast-paced environment
  • Fun, hardworking atmosphere with opportunity for everyone to contribute cross-functionally to the overall growth of the business.
Compensation
  • Competitive compensation based on level of experience
  • Health, dental, and vision coverage
  • Flexible Spending Account
  • 401k
  • Equity Opportunity
  • Health Club Membership
  • Fun, hard-working atmosphere with opportunity for everyone to contribute to the overall growth of the business
  • Bagel Mondays, Happy Hour Fridays, quarterly off-site events, video game tournaments, foosball, etc.

Business.com, Inc. - 18 months ago - save job - block
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