The Registrar Business Systems Analyst is the local expert on systems used to schedule classes and academic space. This position performs functional and security analysis and configuration of two systems and acts as the liaison to the technical support teams. The Business Systems Analyst supports the systems’ administrative and self-service users with training, reporting, and troubleshooting, and performs tasks integral to the central use of the systems.
- Manages projects by preparing and maintaining implementation plans, managing project issues, ensuring tasks are completed within the required timeframe, and scheduling and directing meetings as required;
- Sets up, maintains and manages functional implementations or upgrades of 25Live and class scheduling system, designing and documenting business processes;
- Works with technical team members to maintain and troubleshoot interfaces with scheduling systems and other enterprise systems;
- Writes test scripts for each function of the systems and ensures that all are tested before changes are implemented or upgrades are complete;
- Maintains appropriate security access for all users and monitors use to ensure compliance with policies and high data quality;
- Serves as the reporting and data expert for the systems creating custom reports within the systems as required and supplying and analyzing data;
- Provides ongoing support to users with training, regular communication, documentation, and functional troubleshooting support;
- Assigns classes to classrooms each term, manages classroom keys, assists staff responsible for non-academic scheduling, and performs related duties as required or assigned.
- A bachelor’s degree in computer science (or similar) and two years of experience or the equivalent combination of education, training and experience from which comparable skills and abilities may be acquired.
- Experience with a scheduling system in a university or college;
- Experience with system implementation;
- Experience with web services and XML reporting tools;
- Strong analytical, problem solving, and decision-making skills;
- Ability to meet deadlines in a fast paced environment;
- Ability to prioritize and manage multiple projects and deadlines simultaneously;
- Excellent written and oral communication skills;
- Ability to develop highly collaborative working relationships;
- Ability to lead groups through a decision-making process to arrive at mutually agreeable conclusions, and translate consensus into planned action.
As per Northwestern University policy, this position requires a criminal background check. Successful applicants will need to submit to a criminal background check prior to employment.
- Experience with 25Live or similar space scheduling system;
- Experience leading system implementation initiatives;
- Experience with class scheduling;
- Experience with PeopleSoft Query tool or similar;
- Experience with web services and xml reporting;
- Knowledge of project management principles, practices, techniques and tools;
- Ability to prepare business requirement and training documents.
Northwestern University is an Equal Opportunity, Affirmative Action Employer
Date Posted: 12/27/2012
Northwestern University - 24 months ago
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