Responsible for the oversight of functional support for Watson's enterprise systems and integrated third party solutions, acting as the key liaison between business users and technical teams to identify, analyze, and translate requirements into high quality solutions. Establish business cases and ROIs, consulting with the business in order to propose recommendations for senior management approval. Leads the assessment and evaluation of system functionality to meet business requests, including requirements gathering, documentation, design and configuration, unit and system testing, as well as provide excellent service and support to internal and external customers. Specific responsibilities include: * Works with cross-functional teams tasked with solving business issues which require a technical solution providing subject matter expertise with regards to system functionality and capabilities for stakeholders. * Participates in strategic meetings to review, evaluate, and/or propose new business opportunities through the implementation/enhancement of technical solutions, which are intended to improve customer relationships, operating efficiencies, and/or add business benefits. * Leads team in analyzing information and prioritizing requirements to gain an understanding of the business needs in order to provide recommendations for solutions. Evaluates relative feedback and ROI to effectively align projects. * Creates comprehensive business process models and maps based on requirements, capturing pertinent process step details in design documents so that opportunities for process improvements, benchmarks, key performance indicators, current metrics, and target objectives can be recognized establishing benefits realization objectives. * Structures and develops test plans (e.g. test objectives, test cases, test data and test scripts) for executing unit, integration, system and/or acceptance testing in order to ensure the solution meets the business requirements. * Manages acceptance testing with the business users performing system configuration and integration testing including the functionality, performance, and fit-for-use to ensure original requirements are met and defined constraints are controlled. * Administers, through cutover planning and coordination with stakeholders, implementation of necessary business changes/additions to enterprise applications or integrated third party systems after testing is complete in order to ensure successful solution delivery.Qualifications
Bac h elor ' s degr e e in related field from an a c credited col l e g e or university, and at least seven y e ars enterpr i se system exp e rie n ce, with a t least two (2) at a mana g em e nt level pref e rr e d; or an equi v alent co m bi n ation of ed u cation and ex p erie n ce.
- Excellent Communication skills both Oral and Written * Excellent Organization skills * Experience working in multicultural environments * Solid Understanding of the Pricing and Reimbursements processes of the Pharma Industry and associated regulations and best practices * Working knowledge of Model N Revenue Management Suite. * Excellent written and oral communication skills * Experience interacting with all levels of management * Strong analytical, troubleshooting and business process development skills * Solid SQL and/or PL/SQL experience * Experience integrating business systems and processes * Experience implementing and/or supporting ERP business systems (Preferably SAP R/3) is a plus * K nowledge of Revitas CARS-IS, Medicaid, and/or Government Pricing is a plus * Knowledge of Crystal Reporting is a plus . * Knowledge of SAP BW a plus Education
Watson Pharmaceuticals - 14 months ago