Business Systems Analyst
Children's Hospital Philadelphia - Philadelphia, PA

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Bachelor’s degree preferred. At least 5 years’ experience in Hospital IS setting, including desktop support and database software management. Familiarity with both clinical and research settings. Strong Mac experience required.

  • Familiarity/comfort with web-enabled technologies and software
  • Familiarity with terminology and commands
  • Familiarity with network software and its utilities
  • Basic understanding of database software
  • Aptitude and interest in learning new software, both Mac and PC.
  • Ability to organize, prioritize and coordinate multiple tasks
  • Ability to work independently
  • Ability to train system users, both Mac and PC
  • Excellent communication and training skills
All CHOP employees who work in a patient building or who provide patient care are required to receive an annual influenza vaccine unless they are granted a medical or religious exemption.

Job Description:
Demonstrates advanced knowledge of multiple advanced technologies used in the management of databases, software and hardware in the Division of Hematology. Exhibits expertise in the management, administration, configuration, maintenance, and repair of desktop hardware and production operating systems. Interfaces and consults with users, management, and support and technical staff on projects, planning, issues, policy, reports, troubleshooting, and installations in both clinical and research areas. Exhibits excellent technical and time-management skills which demonstrate the ability to manage projects and deliverables by expected due dates. Demonstrates advanced proficiency in creating detailed documentation, including recommendations for desktop computing system changes and improvements. Exhibits ability to communicate effectively with clients, colleagues, and organizational administration. Directly involved in maintaining and evolving technical processes and mechanisms for the support of client computers enterprise wide. Through a close liaison relationship with IS, provides technical leadership to members of the Desktop Services team as well as technical expertise to the IS organization.

Responsibilities in the Hemostatis and Thrombosis Center
1. Routinely evaluate equipment and software of HTC team; recommend updates and follow through with ordering and installation.
2. Support technical needs of Medical Director and HTC staff in a timely manner.
3. Evaluate technology used to coordinate care of patients; work with individuals and teams to improve efficiency of tools and initiate new methods to achieve goals, including patient lists, monitoring progress, communication among team members, etc.
4. Provide technical assistance to HTC Program Coordinator in adapting to and fully incorporating WebTraker to maintain HTC database for federal studies and for identifying appropriate candidates for other studies.
5. Initiate update of HTC website, design and incorporate a new Region III Core Center webpage as a link.
6. Meet monthly with the medical director and nurse coordinator of the HTC and with entire HTC staff quarterly to review issues and develop strategies to improve Center electronic services. Lead all computer-related efforts in the HTC.
7. Collaborate with Regional Coordinator to help streamline communication with 15 HTCs in Region III, incorporating all available technologies and research new technologies to facilitate multicenter communications. .
8. Lead effort to establish systems to facilitate locating patient files and research materials in a centralized database and have it in a format that can be accessed remotely and conveniently.

Responsibilities for Center for Cellular and Molecular Therapeutics
Clinical Vector Core
1. Monitor clinical vector computer systems to meet governmental and pharmaceutical clients guidelines and requirement (such as FISMA and FIPS); identify and resolve problems within acceptable timeframe.
2. Establish and maintain sound database system and assist QA/QC documentation that are consistent with cGMP standard.
Translational Program
1. Lead the establishment of an electronic data-filing system that is consistent with FDA requirement
2. Address other computational and database needs for other planned pre-clinical and clinical studies, including the preparation for a future BLA.
Stem Cell Core
Building and maintain a good inventory tracking system
CCMT Center-wide
1. Provide timely responses to emergency IT system break-downs for all PIs
2. Maintain websites of the CCMT and individual PIs.
3. Maintenance of center-wide databases such as CCMT Share site, including software upgrades and recommendations for improvements, software changes, etc.

Responsibilities for Division of Hematology
1. Ensure availability to Hematology staff (including HTC and CCMT as well remainder of Division) in person or by cell phone to provide technical assistance to as needed to Medical Director and staff.
2. Routinely evaluate equipment and software of Divisional staff, including PIs, clinical and administrative staff. Recommend updates and follow through with ordering and installation.
3. Lead Divisional efforts to maximize efficiency through electronic data storage and communicate. Develop and implement such changes.
4. Evaluate technology used to coordinate care of patients; work with individuals and teams to improve efficiency of tools and initiate new methods to achieve goals, including patient lists, monitoring progress, communication among team members, etc.
5. Initiate update of Divisional website and develop plan for maintaining website; supervise this maintenance on an ongoing basis.
6. Meet monthly with the medical director, office manager, nurse director and others to review issues and discuss Division’s IS projects.
7. Assist providers with technology for presentations, publications and reports.
8. Work closely with CHOP and Research IT; attend relevant IT Department meetings; serve as liaison with IT for all Divisional matters; ensure Divisional compliance with all IT policies.

About this company
The Children's Hospital of Philadelphia (CHOP) is the nation's first hospital devoted exclusively to the care of children. Since our start...