Business Systems Analyst
Express Scripts - Franklin Lakes, NJ

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Advance your career with the company that makes it easier for people to choose better health.

Express Scripts is a leading healthcare company serving tens of millions of consumers. We are looking for individuals who are passionate, creative and committed to creating systems and service solutions that promote better health outcomes. Join the company that Fortune magazine ranked as one of the "Most Admired Companies" in the pharmacy category. Then, use your intelligence, creativity, integrity and hard work to help us enhance our products and services. We offer a highly competitive base salary and a comprehensive benefits program, including medical, prescription drug, dental, vision, 401(k) with company match, life insurance, paid time off, tuition assistance and an employee stock purchase plan.


Clinical Research & New Solutions develops, deploys and manages programs and capabilities rooted in health decision science. This department serves clients and patients through programs and services that support better drug choices, better pharmacy choices, and better health choices. The department includes Knowledge Solutions, Consumer Solutions, Customer Solutions, Research & New Solutions and Clinical Services.


The Technical Analyst is responsible for support of internal and client facing reporting applications. Support activities include; trouble-shooting issues, identifying and authoring requirement documents, user acceptance testing, training, and monitoring ongoing performance of apps/systems and defining modifications according to business needs.

Perform Business Analysis –Collaborate with IT, QA, Account Management to understand business needs, analyze solutions and define requirements for system enhancements.

Requirements documentation – Write business and functional requirements documentations including use cases, test plans, test cases, and data mapping documents.

Perform QA\UAT testing to validate that business requirements are satisfied by the development solution.

Field incoming problem tickets from end users to resolve applications issues

College degree in Information Systems or related field

2+ years experience in an analytical or technical role

Knowledge of database concepts

Data Analysis and SQL skills (ability to write basic SQL queries)

Demonstrated ability to define requirements for solutions to meet business requirements.

Strong problem solving skills

Ability to work collaboratively with other departments.

Demonstrated ability to prioritize work load and meet project deadlines.

Ability to adapt in a dynamic work environment and make independent decisions.

Extremely detail oriented with a strong customer service focus.

Excellent oral and written communication skills.

Familiarity with health care or PBM industry very helpful.

Willingness to work a flexible schedule to accommodate project deadlines and support production activities.

Knowledge of Business Objects including universe development is a strong plus

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Express Scripts is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.

None of the questions in this application are intended to elicit information regarding any protected characteristics, nor imply any limitation, illegal preferences or discrimination based upon non-job-related information or protected characteristics.

Applicants must be able to pass a drug test and background investigation and, depending on position requirements, a Department of Defense background investigation. AA/EOE.

Job Category


Primary Location

United States-New Jersey-Franklin Lakes

Work Locations

Franklin Lakes, NJ - 100 Parsons Pond Drive

100 Parsons Pond Drive

Franklin Lakes





1st Shift

Employee Status




Work From Home?


About this company
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Express Scripts is a Fortune 25 company and is the largest pharmacy benefit manager in the U.S.