Business Unit Risk Manager II
Citizens Financial Group - Boston, MA

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The Global Restructuring Group (GRG) Business Unit Risk Manager (BURM) manages all aspects of risk within the business unit, ensuring that risk processes, programs and reports are consistent with corporate direction and policies. This is accomplished by developing, enhancing and maintaining a proactive and robust risk management program and related initiatives. The BURM will ensure that risk processes and programs and internal reports are developed, implemented and effectively administered. Provides regulatory expertise and solutions on complex risk and compliance issues within business unit. Identifies, assesses, implements and communicates regulatory issuances. Reviews policies and procedures for adequacy and accuracy.

Leadership Accountabilities:
Business Management & Planning: Create, implement, and delivery of operational plans aligned with the business plans and targets. Contribute ideas, innovations and insights based on operational and customer needs to the overall business plan, to ensure the right objectives and focus is set in that plan.

Process/Continuous Improvement: To initiate and support process improvement activity and help to embed a culture of continuous improvement. To facilitate change through projects.

Customer Service: To champion strong customer service attitudes and values.

Risk Management: Proactively, identify and manage the risk, minimizing the outcome and escalating where appropriate. Ensure processes operate as designed. Key indicators in place to ensure reliable, predictable and stable environment. Works with the business to ensure that a control culture is embedded and integrated in all daily operations through activities such as testing and assessment of key controls, identification of risks, risk control self-assessments and participation in self-monitoring activities.

Stakeholder Management: Develop and maintain effective working relationships with peer-level stakeholders across the business so that these contribute both to the effective operation of the business unit as well as the development of the unit business plan.

Managing Change: Proactively identify opportunities for change which will add value to the achievement of business objectives and enhance the customer experience. Ensure robust structures are in place to deliver, monitor and review change initiatives.

Coordinates regulatory/internal/external audit and complaint management information and regulatory communications, validates findings and presents results to management to ensure accurate and timely response to auditors.


Advanced analytical skills
Excellent writing, verbal and communication skills
Advanced knowledge of MS Word
Advanced knowledge of MS Excel/PowerPoint
In-depth knowledge of regulatory compliance requirements and risk management principles.
Excellent interpersonal skills
In depth knowledge of financial services industry
In depth knowledge of regulatory compliance requirements and risk management principles.
Proven leadership and management skills
Bachelor Degree required, Master’s Degree preferred
6+ years, Analytical, Compliance, Risk, Management, leadership or related experience including leadership in financial services industry

Hours and Work Schedule

Hours per Week: 40
Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state and/or local laws.

About this company
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