Business and Technology Applications Analyst
University of North Carolina Asheville - Asheville, NC

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University of North Carolina Asheville

Information Technology Services

Academic Affairs

Classification Title:
Business and Technology Applications Analyst - Journey

Working Title:
Business and Technology Applications Analyst

Classification Type:

Salary Grade:
Not Applicable

Equivalent to Salary Grade:
76 (For employment/re-employment priority purposes only)

Position Number:

Minimum of Salary Range:

Maximum of Salary Range:

Starting salary:
$50,000-$52,000 (budgeted hiring salary)

Work Hours:
Typical hours are Monday-Friday from 8:00 a.m. to 5:00 p.m., occasional night and weekend work required during critical periods.

Terms of Employment:

Other Terms of Employment:
Position Contingent Upon Funding

Number of Months:
12 Months

Job Open Date:

Job Close Date:

UNC Asheville is the designated liberal arts institution in the UNC public university system and is located in the Blue Ridge Mountains of Western North Carolina. We encourage applications from traditionally under-represented minorities. UNC Asheville is committed to increasing and sustaining the diversity of its faculty, staff, and student body as a part of its mission and its commitment to excellence in the liberal arts.

Position Summary
The Business and Technology Applications Analyst provides technical leadership and consultation to administrative users in support of the university's Enterprise Resource System (Ellucian's Banner System) and ancillary systems. The BTAA analyzes and implements new applications, interfaces, system enhancements, workflows and supports new technologies that improve the delivery of administrative services to students, faculty and staff. This position will work with users and other ITS staff members in the maintenance and support of database software, complex reporting, SQL scripting, and automating processes associated with administrative applications utilized throughout the university.


OA Category
Professional (30)

Required Education/Experience/Skills (Minimum Qualifications)
Bachelor's degree with nine credit hours in programming and one year of experience in business application consulting or development; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Preferred education/experience/skills:
The ideal candidate will have a Bachelor's degree. Preferred qualifications include experience using: SQL PLUS, PL/SQL; Oracle 11g; complex database reporting solutions; Java, C, Perl, AJAX, PHP, or .NET and familiarity with unix and Web Services.

Preference will be given to those candidates:
* With experience working in a higher education environment
* Who demonstrate the ability to communicate effectively with non-technical personnel (including writing clear documentation)
* Have the ability to work as a team member and exhibit the ability to advance technical skills
* A proven ability to analyze user department needs, make proactive recommendations to improve existing processes and identify where technology changes may create opportunities for user departments
* with several years of experience with Ellucian Banner and knowledge of underlying structure
* with experience writing complex reports in WebFocus
* with knowledge and experience in supporting finance related applications.

Knowledge, skills and abilities required:


Planning and Organizing:
Sets priorities and knows when priorities need to be changed. Works independently and manages job with minimal supervision. Able to adapt work to unanticipated changes. Organizes and follows complex and/or detailed technical procedures. Works independently and performs job with minimal supervision.

Project Management:
Manages one module of a larger project or responsible for projects of limited to medium complexity. Develops project plan, manages milestones and drives project of moderate complexity forward. Accountable for keeping project on track. Anticipates project problems and leads collaboration to avoid or manage problems.

Technical Knowledge:
Competent to work on most phases of application systems analysis and programming without guidance. Uses theoretical understanding of technology to translate business needs into technical specifications.

Technical Solution Development:
Devises or modifies applications to solve moderately complex problems considering computer equipment capacity and limitations. Supports technology applications by exploring and adapting to changing technologies.

Technical Support:
Resolves routine and some non-routine problems. Spots trends in reoccurring problems and takes action to prevent future occurrences. Makes suggestions for technical modifications to prevent future problems.

Consultancy skills:
Builds on-going partnerships with clients. Works with client to discuss alternative technical solutions. Consults with senior level decision-makers to discuss alternative technical solutions. Consults with clients and higher-level technicians and analysts to resolve technical problems and ensure client satisfaction.

Vacancy Number:

Special Instructions to the Applicant:
Official transcripts are required upon employment, and will be requested directly from the educational institution(s) by Human Resources. Any expense will be the responsibility of the employee. Educational degrees required must be from an appropriately accredited institution.

If no applicants apply who meet the required competency and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

It is the policy of UNC Asheville to conduct pre-employment background investigations on all candidates selected for employment. If hired, the candidate will be required to submit proof of eligibility to work in the United States. New employees are paid only by direct deposit to the financial institution of their choice.

The following link will provide information that is required to be reported to the U.S. Department of Education as part of The Jeanne Clery Act.

To apply, please visit:

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