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Tasks: - Provides a full range of customer service for Comcast high speed internet product in a prompt, efficient and professional manner. - Advance troubleshooting for PC/browser/e-mail/personal webpage/connectivity firewall/ router/hub problems and provides customer education to same. - Demonstrates listening and analytical skills, with the ability to obtain key information and resolve complex service problems with first call resolution. - Demonstrates knowledge of installing software programs ...
Comcast - 4 months ago
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