A Fresh Approach to Great Results.
Charlotte-based Compass Group North America is the leader in foodservice management and support services. By combining fresh ideas with the industry's greatest talent, we continue to set the standards for food and service excellence. Our vision for success is a powerful one - to continue to rise above the competition in every aspect of our business - from leading-edge technology, to purchasing, to foodservice, to catering and vending, to facilities management and support services. That kind of commitment commands only the best, and it's our great people providing great service that generates our great results. In turn, it's important to us that our talented employees be given the proper resources to achieve their fullest potential. Play a key role in our future success:
At FLIK, our operating philosophy is centered on three essential factors: great food, great service and great people.
Setting the standard for Conference Center Management, FLIK is on the forefront of the industry. FLIK is uniquely positioned to expertly manage a wide range of operations and has demonstrated abilities in exceeding clients' goals and objectives for their facilities.
FLIK Conference Centers is a full solutions provider. FLIK takes full responsibility for the facilities we operate while providing the highest level of customer service.
Working as a Catering Sales Manager for FLIK will allow you the opportunity to work with GREAT people like yourself! You will be surrounded by people who are passionate about what they do. The Catering Sales Manager will ensure that the Standards of Excellence are met, as determined by the Warrant Conference Center and Flik International.
The Catering Sales Manager represents the property in the development of market segment(s) and new customer relationships while maintaining existing relationships with assigned accounts while consistently striving to maximize revenue food and beverage, public space, and ancillary products and services.
Represent hotel by soliciting, responding to and negotiating with persons requiring food and beverage services on-site and off-site (UT Campus), based upon market segment and account files assigned by the Director of Sales (and Marketing).
Represent property in significant interactions dealing with customers relative to catering sales and operational questions, concerns, and issues.
Negotiate contracts with customers and third party agencies.
Initiate the preparation of proposals and/or contracts to advise prospective customers primarily of the food and beverage cost, on-site banquet space and/or banquet date, space and rate availability. Develop and quote prices for same. Strong focus on custom menus.
Engage in outside sales activities to discover business opportunities and entertain customers in local and assigned markets (percentage of travel dependent on specific market).
Direct site visits for respective accounts and participates in tradeshows, industry and customer events.
Attend weekly catering departmental meeting and other scheduled meetings to support business operations, e.g., tentative review, lost business review, revmax, etc.
Conduct site inspections with potential customers, visiting meeting space and banquet facilities, as well as other property facilities.
Mandatory adherence to the Platinum Service process on a daily basis. To include Platinum Service Standards, Great Elements of Customer Service, and the "To BE" Philosophy.
Associates Degree is required in Hospitality or Culinary, BA/BS Preferred
Minimum 2 years of corporate or hotel catering sales experience
Excellent customer service and interpersonal skills
Must have great attention to detail
Strong communication skills
Proficient with Microsoft Office products
Must be able to multi-task and be flexible to change
Must exhibit client orientated business practices
Ability to grow catering business
Great People. Great Service. Great Results.
At Compass Group North America, our superior balance of efficiency and quality attract the highest caliber level of service our clients deserve. We retain the finest workers with a highly competitive compensation and comprehensive benefits plan. If you're looking for a career where you set the standard for personal advancement, then Compass Group North America is for you! Working together, we will continue to experience success as the industry's best.
Achieving leadership in the foodservice industry
Compass Group North America is a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V
Job ID: JML11211220778
Compass Group - 22 months ago
This company points the way to managed foodservices. Compass Group USA provides catering and dining services to corporate clients,...