Credit & Collections Representative
Hachette Book Group - Boston, MA

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Hachette Book Group is a leading trade publisher in the U.S., and a division of Hachette Livre, the second-largest trade and educational publisher in the world. Headquartered in New York, HBG also has major offices in Boston, MA, Lebanon, IN, and Nashville, TN. HBG publishes under the divisions of Little, Brown and Company, Little Brown Books for Young Readers, Grand Central Publishing, Orbit, Hachette Nashville, and Hachette Digital.

HBG’s bestselling authors include Sherman Alexie, Julie Andrews and Emma Walton Hamilton, David Baldacci, Sandra Brown, Stephen Colbert, Chris Colfer, Michael Connelly, Jeffery Deaver, Nelson DeMille, Tina Fey, Malcolm Gladwell, Chelsea Handler, Harper Lee, John Maxwell, Brad Meltzer, Joyce Meyer, Stephenie Meyer, Joel Osteen, James Patterson, Jerry Pinkney, Keith Richards, JK Rowling, J.D. Salinger, David Sedaris, Lemony Snicket/Daniel Handler, Nicholas Sparks, Jon Stewart, David Foster Wallace, Brent Weeks, and Tom Wolfe.

HBG also provides a wide range of custom distribution, fulfillment, digital and sales services to third party publishers including Harry N. Abrams, Amazing People Club, Chronicle Books, Disney Book Group, Hearst Magazine, Gildan Media, Guinness World Records, Hachette UK, Hyperion Books, InnovativeKids, Marvel, Octopus Books, Oxmoor House, Peterson’s, Phaidon Press, Time Home Entertainment Inc., and Windblown Media.

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•Daily review of aged receivables
•Daily review and timely release of orders holding
•Daily collection calls for past due customers
•Working closely with other internal departments to ensure prompt and effective resolution of customer requests and problems
•Processing journals and controls in addition to handling customer correspondence
•Other duties as assigned by Manager or Department Head
•1-2 years experience
•Bachelor’s degree in one of the following: Finance, Accounting, or Economics
•Excellent communication skills (verbal and written) with the aptitude to communicate effectively in both individual and group settings regardless of audience
•Ability to follow up with customers internally and externally in a timely manner
•Ability to be flexible in a team environment
•Superior organizational skills with the ability to multi-task, prioritize and manage time effectively while also ensuring accuracy of work through attention to detail
•Proficient in Microsoft Word and Excel
•Some traveling is required

About this company
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Hachette Book Group goes by the book. The division of Hachette Livre is home to book publisher  Little, Brown and hardcover, mass market,...