Run criminal and driver histories and computer background checks; handles inquiries on driver’s licenses (OLNs), vehicle identification numbers/tags, warrants/summons, stolen articles/property, wanted/missing persons, and guns.
Contacts various other departments to resolve problems with requests received or with entries into CJIS.
Enters/retrieves a variety of data into/from GCIC/NCIC and/or in-house computer; modifies, locates, maintains, saves, and/or clears files/records within database.
Relays various information from GCIC/computer database to officers and other requesting agencies.
Notifies appropriate personnel, supervisors, and/or command staff of critical emergency situations and/or problems with GCIC or other computer equipment.
Completes, prepares, processes, and/or files a variety of forms, teletypes, legal documents, tests, requests, reports, correspondence, and other documentation associated with the daily routine of the position; maintains files and administrative records.
High school diploma or GED; supplemented by vocational/technical training in radio communications, public safety dispatching, and criminal information systems operations; supplemented by 6 months previous experience and/or training involving operation of criminal information systems, public safety radio communications, and personal computer operations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must obtain valid Georgia Peace Office Standards & Training (POST) Communications Officer certification. Must obtain valid entry-level GCIC/NCIC Terminal Operator certification. Must obtain valid GCIC/NCIC Terminal Agency Coordinator (TAC) certification.
Must be able to work 8-hour night shift and weekends.