CLASSIFIED JOB, Radio Dispatcher (PT), CP3N31993PSP
College of DuPage - Glen Ellyn, IL

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To receive and transmit all communications by telephone, two-way radio and/or in person for the Department of Public Safety and serve faculty, staff, students and visitors as a public relations/information person.

DUTIES OF POSITION:

*(DENOTES ESSENTIAL FUNCTIONS) *1. Respond to business telephones, emergency telephones, and elevator telephones.
*2. Respond to requests from the Public Safety, Engineering and Building and Grounds two-way radio system.
*3. Operate radio-paging system for Engineering, Building & Grounds and Custodial Operations.
*4. Respond to and inquire upon the law enforcement computer terminal connecting Public Safety with other local, state and federal law enforcement agencies.
*5. Monitor and dispatch campus security and fire alarm system.
6. Summon emergency equipment as needs dictate.
7. Notify other campus departments of needed emergency repairs.
*8. Notify Public Safety manager and college administrators during emergency situations.
*9. Respond to requests for information from visitors, faculty, staff and students.
10. Issue guest parking permits.
11. Respond to lost and found needs to include inventory/storage and retrieval.
12. Process parking citations.
*13. Respond to officer requests/inquires on the college computer.
*14. Monitor two-way radio traffic of surrounding agencies.
*15. Monitor weather monitor.
*16. Monitor surveillance cameras.
17. Distribute college key and identification tags.
18. Maintain written logs of: lost and found; overnight parking; building sign-in; key authorization.
19. Keep immediate work area neat and orderly.
20. Other related duties as assigned.

SUPERVISION:

Received by Employee:
Under intensive supervision of trainer during probationary period; occasional or as needed during normal activities by supervisor of Public Safety thereafter.
Exercised by Employee: None

EDUCATION:

Required:
High school diploma and some college level courses. Successful completion or telecommunicators training program. Successful completion of LEADS certification basic course.
Preferred: Two years degree Criminal Justice, Social & Behavioral Science or Communications.

EXPERIENCE:

Required:
One year or more of proven experience in a public sector dispatching position or customer relations position.
Preferred: Two years as a public safety dispatcher.

EQUIPMENT AND/OR MACHINES USED:
Key telephones, tape recorders, paging encoders, closed circuit television monitors and controls, UHF radios, computer terminals, pagers, rolodex printers, fire and security alarm panels, electronic and manual files.

WORKING CONDITIONS:
Generally good. During exigent circumstances may be somewhat stressful.

Range: 10 Factor:

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