Division of Children, Youth and Families
333 W. Fort Lowell
This announcement is open until a sufficient number of resumes are received
This position will provide administrative secretarial support to the Office of Child Welfare Administration (OCWI); compiles, composes and disseminates letters, memos, correspondence and excel spreadsheets as requested; independent clerical duties such as ordering supplies, answering phones, and tracking inventory; responsible for maintaining filing system, tracking system and automated case management system; track and maintain logs for all vehicles assigned to this administration; interact with the public and Division of Children, Youth and Families (DCYF) staff to resolve inquiries or provide information to appropriate personnel for resolution; schedule interview and various appointments for OCWI; assist in completion, if needed, of all travel requests and ensure timely submittal.
KNOWLEDGE, SKILLS and ABILITIES (KSA's): KNOWLEDGE of: preparation of statistical reports, memos and letters; routine filing and handling of confidential information; computer programs/software to develop and maintain reports; how to diffuse an irate customer in a calm manner; handling and maintain confidential information. SKILLS in: communication in dealing with the public and internal staff; handling multiple tasks on a daily basis; operating office equipment including faxes, copiers and printers; written and verbal communication. ABILITY to: multi-task on a daily basis to ensure assignment turned in timely; stay calm while dealing with the public and DCYF staff; gather information, maintain and update files; follow written and verbal instructions; communicate and respond effectively with clients; recognize and maintain confidentiality of written and verbal communication.
PREFERRED/IDEAL CANDIDATE: Two years of clerical experience. Job related post high school education and training may substitute on a month for month basis up to one year of the required experience.
NOTE: Applicants for this position will be required to apply for and show proof of receipt of a valid Arizona Fingerprint Clearance Card that meets DES requirements for a Level One card.
All newly hired employees are subject to the E-Verify Employment Eligibility Verification Program.
Comprehensive benefits package includes 12 days sick leave, 13 days vacation, 10 holidays per year, health & dental insurance, retirement plan, life & long-term disability. Optional benefits for short-term disability, deferred compensation & supplemental life insurance are available.
Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting Human Resources Administration at (602) 771-2870. Requests should be made as early as possible to allow time to arrange the accommodation. AZ State Gov't is an EOE/ADA Reasonable Accommodation Employer.
AGENCY JOB BOARD ID: DES
State of Arizona
- 3 years ago - save job