BI provides a full continuum of offender monitoring technologies and community reentry services for parolees, probationers, pretrial defendants and illegal aliens involved in the U.S. immigration court process. BI also owns and operates an ISO-certified national monitoring center, providing 24/7 expert support supervision services exclusively to governmental agencies. BI works closely with corrections officials to cost effectively reduce recidivism, promote public safety, and strengthen the communities they serve.
Why BI Incorporated?
If you want to make a difference in the quality and safety of our communities, BI is right for you. It is a place to grow your career - your launching pad for success. If you're passionate about influencing positive change in the lives of others, the Client Services Specialist
position may be a fit for you.
Serves as the receptionist for the Field Services Office or Re-Entry Center. Provides general customer service to all visitors. Learns, uses and models principles of the "What Works" system through evidence-based practices in all interactions with clients and other staff members. Responsible for performing client check-in procedures. Assists case managers with case coordination.
Knowledge, Skills, and Abilities:
Good customer service skills.
Effective communication skills with internal and external contacts at all levels.
Good organizational skills and attention to detail.
Solid computer skills and proficiency with MS Word and Excel.
Basic database skills.
Basic math skills.
Bi-lingual (English/Spanish) skills may be required.
Ability to safely operate a motor vehicle if required to transport clients.
Valid State driver's license and 5-year record of safe and competent driving as demonstrated by state motor vehicle report if required to transport clients.
Education or Formal Training:
High school diploma required.
Two years college coursework in Human Services or business discipline preferred.
Minimum of six months experience in Human Services field with direct client services preferred.
Minimum of six months experience working with minority populations preferred.
Paid Time Off, Paid Holidays, Health, Dental and Vision Insurance, Employee Assistance Program, 401(k) and Deferred Compensation Retirement Plans, Tuition Reimbursement, Life Insurance, Employee Rewards and Recognition Programs, Employee Discounts, and more!
Equal Opportunity Employer M/F/D/V
CareerBuilder - 16 months ago