CLINIC OPERATIONS LEAD II (38417)
UnityPoint Clinic - West Des Moines, IA

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Essential Functions & Responsibilities

Assist the clinic administrator with overseeing the day-to-day management of the patient care team in providing quality, cost-effective patient care.
Coordinate clinic operations, establishment of work schedules, review of staffing needs and the supervision and training of staff in good patient relations and office policies and procedures as directed by the Clinic Administrator.
Establish effective mechanisms of communication with clinic staff, providers, patients and clinic manager to foster an environment of openness, trust, teamwork and staff development.
Assist the Clinic Administrator with interviewing and hiring including completing employment forms in an accurate and timely manner and coordinating orientation and training programs for new staff members.
Assist the Clinic Administrator with evaluating the performance and training needs of the clinic staff.
Assist Clinic Administrator with day-to-day financial operations of the clinic such as ordering of supplies, preparing invoices for payment and ensuring patient payments are posted and deposited appropriately.
Perform nursing/clinical assistant duties as directed by Clinic Administrator.
Establish a mechanism to track physicians, providers and staff completion of mandatory licensure and training requirements.
Schedule and complete follow-up for monthly staff meetings.

Qualifications/Experience

Ability to take initiative and exercise independent judgment, decision making and problem solving expertise.
Knowledge of personnel administration and patient relation principles.
Ability to work as a team member.
Ability to understand and apply guidelines, policies and procedures.
Knowledge of computer systems and applications preferred.
Previous experience with planning, organizing, delegating and supervising preferred.

Education

Completion of an accredited nursing program or medical assistant program

UnityPoint Health - 30+ days ago - save job - block
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