Process referrals/requests for service from prospective clients and professionals directing these requests to the most appropriate level of care. Schedule appointments and accurately collect detailed information regarding client status, demographic and insurance Focus on excellent internal and external customer service information. Collaborate with Program managers to achieve utilization goals.
· Associate’s degree or equivalent experience
•Requires a minimum of 3-5 years’ office experience
•Demonstrated keyboarding and computer skills with working knowledge of Microsoft Office products
•Demonstrated organizational and multi-tasking skills
•Good interpersonal/written communication skills
Ability to perform duties with minimal direction
Rushford - 19 months ago