ABOUT OUR COMPANY
ValueOptions ® is a health improvement company that serves more than 32 million individuals. On behalf of employers, health plans and government agencies, we manage innovative programs and solutions that directly address the challenges our health care system faces today. A national leader in the fields of mental and emotional wellbeing, recovery and resilience, employee assistance, and wellness, ValueOptions helps people make the difficult life changes needed to be healthier and more productive. With offices nationwide and a network of more than 130,000 provider locations, ValueOptions helps people take important steps in the right direction. We help them live their lives to the fullest potential.
ABOUT OUR PEOPLE
At ValueOptions, it’s more than a job. Our employees embrace the company vision of helping people lead healthier lives. The over 3,100 employees on our team enjoy challenging career growth in an environment that values integrity, innovation, consumer engagement and joint accountability. Employees have access to comprehensive benefit packages; corporate discounts; continuing education opportunities, including our online learning portal, and more. At ValueOptions we strive to build a boundless culture and community of professionals that includes honest, open and free-flowing communication. We are passionate about the work we do.
If you have a passion to make a difference and a thirst to actively develop your knowledge and skills, join the ValueOptions team!
ABOUT THE POSITION
We are currently seeking multiple dynamic Clinical Support Specialists to join our team at in Providence, RI. The Clinical Support Specialist will work closely with clinical staff to assist with specific case management functions that involve detailed planning and coordination.
- Assist clinical staff with identifying and maintaining members’ statuses and updates.
- Serve as initial point of contact for members and providers.
- Responsible for generating daily, weekly, monthly and periodic reports.
- Make outreach calls to members, providers and community agencies.
- Assist with various administrative management needs.
Education : High School Diploma required plus three years of experience working in a healthcare environment with a high level of customer service. AA degree and four years of experience preferred.
Licensure : None Required
Relevant Work Experience: At least three years of progressive experience in customer service or healthcare required.
Knowledge, Skills & Abilities :
- Assessment & treatment plan development experience.
- Care Management experience
- Knowledge of state and local resources and services
Click below on “Apply for this Position” to create a profile and apply for the position
ValueOptions is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment.
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