CML Diagnostics Sales Consultant (Richmond Territory)
Oncology Genoptix - Richmond, VA

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Genoptix Medical Laboratory, a division of Novartis, is focused on developing and commercializing evidence-driven diagnostic tests to improve physicians' ability to optimize patient outcomes.

We’re currently seeking qualified candidates to join our team in the position of:

CML Diagnostics Sales Consultant (Richmond Territory)

Position Summary:
Effective development and maintenance of customer base.

Selling and fostering recurrent use of bcr-abl diagnostic testing in CML patients on treatment within a defined territory.

Increasing disease monitoring awareness, customer education and support.

Aligning sales and service goals with corporate goals and objectives

Essential Duties and Responsibilities:
Promote Genoptix bcr-abl diagnostic services to target physicians, medical assistants, lab managers and other key stakeholders as outlined in the Marketing Plan.

Manage customer relationships in a defined territory in order to become a point of reference for CML testing and treatment related questions.

Educate physicians on monitoring molecular responses for their CML patients according to the NCCN/ELN guidelines

Provide customer support in the interpretation of patient bcr-abl test results.

Meet or exceed assigned case volume targets.

Develop and execute against strategic call plans

Coordinate appropriate support resources (client services, telemarketing, technical) to maximize and strengthen customer relationships.

Maintain sales prospect lists/sales funnels as required to achieve case volume targets.

Maintain a detailed customer database and track record of calls within CRM (Customer Relationship Management) system.

Design and implement Quarterly Business Plans for assigned territory.

Attend technical and sales training programs to further develop competencies.

Manage company expenses within policy and defined budget.

Provide timely feedback to management regarding market trends, competitor activity, new product/service improvements.

Demonstrate the highest level of integrity in all customer/company interactions; respect patient confidentiality as per HIPAA regulations.

Investigate and resolve customer logistics issues .

Initiate new contacts with practices and academic institutions.

Attend trade shows as a representative of the Company in a sales/technical capacity.

Minimum requirements
3-5 years of industry sales experience required

Experience selling directly to hematologists/oncologists in private practices, hospitals and academic institutions preferred

General knowledge of cancer disease states and the tests required to diagnose cancer.

Demonstrated ability to take initiative and manage and develop an assigned sales area with minimal supervision.

Ability to collaborate and work in matrixed environments

History of routinely exceeding goals

Exceptional communication and presentation skills are required, both verbal and written.

Solid Microsoft Windows, Word, Excel, Outlook and PowerPoint skills

Customer Relationship Management (CRM) & PDA experience preferred

Valid Driver's license and current auto insurance required

Must be willing to travel 50-75% of the time.

May involve significant driving/flying in order to manage the territory

Bachelor’s degree (BA/BS) from four-year college or university; Life Sciences focus preferred but not required

Previous laboratory experience (ie. Medical Technologist), RN, LPN, MA, or PA preferred

PhD preferred

Why you should work here:
Genoptix offers competitive compensation and benefits programs that include vacation and sick pay, extensive medical insurance coverage, flexible spending accounts, 401 (k) with company match, childcare savings account, commuter benefits and much more!

Career development opportunities and educational tuition reimbursement programs.

We offer various fitness programs, discounted gym memberships and encourage eco-friendly initiatives like the “Bike to Work Day”.

Fluid and consistent communications on a quarterly basis from the executive team.

Fun and exciting events including “Lab Week” and the annual employee appreciation events.

We are fostering a workforce that is diverse. We encourage qualified candidates to apply for our positions regardless of race, religion, color, sex, age, disability, national origin or citizenship, marital status, sexual orientation, gender identity and/or express or veteran’s status.

If you or someone you know is looking for a career opportunity with a great company, apply online at

Genoptix is more than a laboratory – we deliver actionable results to improve quality of life.