According to departmental guidelines, analyzes, investigates and follows-up on reimbursement from third-party payers and responsible parties, including patients, to facilitate payment and resolution. Assists patients bt direct contact with Agencies and other resources as needed in order to facilitate reimbursement. Must be able to identify & communicate payer and/or system trends to Management. Maintains thorough knowledge of payor contracts, regulations and guidelines, as well as State and Federal laws relating to billing and collection procedures to ensure accurate and compliant billing processes. Communicates with courtesy and tact to fellow employees and external customers to promote better quality and more efficient customer service. Position is located on the Newington Campus.
Qualifications, Skills and Knowledge Requirements:
High school graduate or equivalent. One to two years working with Self-Pay Accounts, Collection Agencies, Medicaid eleigibility, Financial Assistance. of previous hospital or medical patient accounts experience. Higher education in medical terminology & HCPC/ICD9 coding. Excellent communication skills. Speak, read and write english.