Peachford Behavioral Health System of Atlanta - Atlanta, GA

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Responsibilities may include:
  • Communicate with debtors by telephone and written correspondence to attempt to bring resolution to unpaid accounts.
  • Ability to contact Healthcare Insurance carriers to acquire claim status and resolve accounts appropriately
  • Provide thorough, efficient, and accurate account updates on computer files for each call made.
  • Demonstrate effective skip tracing techniques by locating debtor home phone number, address, and/or place of employment and process accounts for legal action.
  • Counsel delinquent account debtors to assist in finding funds to meet debt obligations.
  • Maintain knowledge of functional area and company policies and procedures.
  • Provide feedback to management concerning possible problems or areas of improvement.
  • Make recommendations to implement improved processes.
  • Perform other duties as assigned by management.
  • Confer with Insurance companies to resolve unpaid accounts.
  • Analyzing accounts and deciding the best resolution i.e. Appeal, resubmit, corrected claim
  • Establish payment arrangements

  • Previous Hospital experience preferred, and prior Healthcare collector experience is necessary
  • College degree in accounting preferred and/or equivalent combination education and experience.
  • Knowledge of Fair Debt Collection Practices Act (FDCPA) guidelines / HIPPA.
  • Basic computer skills.
  • Excellent interpersonal, written, and oral communication skills.
  • Ability to work in a team fostered environment.
  • Ability to work in multi-tasked environment.
  • Ability to prioritize and organize work.
  • Ability to adapt to a flexible schedule.
  • Detail oriented
  • Excellent communication skills
  • Demonstrates professionalism, Integrity and strong work ethic.
  • Work well independently and as part of a team.
  • Bilingual Spanish a plus

Universal Health Services - 19 months ago - save job - copy to clipboard