Louisville Metro Government - Louisville, KY

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Performs emergency and non-emergency public safety communications
Accurately transmits and receives public safety emergency and informational calls; dispatches public safety units; and monitors field units to ascertain locations and safety of units

Examples of Duties:

Operates a multi-channel, two-way radio system to receive and dispatch coded complaint calls, and service runs to public safety field units
Verifies situations requiring immediate action
Advises responding field units of relevant information regarding public safety and broadcasts all supplemental data necessary to assist field units
Communicates changes in conditions and situations which impede departmental response calls
Provides specialized communications to service agencies and to task force units
Operates a command post radio network during civil emergencies and special detail events
Maintains a perpetual up-to-the-moment public safety unit status file
Operates public safety radio systems, auxiliary radio systems, and other peripheral equipment such as a computer-aided dispatch
Maintains tow-in-logs and other records
Contacts owners/managers of businesses burglarized or vandalized during non-business hours
Performs related work

Minimum Requirements:

High school diploma or the equivalent
Two years of public safety, telecommunications (call-taking and/or dispatching), customer service, or complaint resolution experience, including one year of operating a personal computer
An equivalent combination of education and experience may be substituted

Must be a US Citizen
Must be a minimum of 18 years of age
Applicants who have bought or sold marijuana within three years of application, or have bought or sold any controlled substance or narcotic drug without a prescription within six years of application will be disqualified
Must submit to a pre-employment polygraph test
Must submit to fingerprinting for criminal history check
Must not have been convicted of a felony
Misdemeanor convictions will be considered on an individual basis
Must work a varied schedule
Must submit to a pre-employment drug screening
Must submit to a pre-employment audiogram

Meets regular and punctual attendance standards and any special needs of the position as determined by management, including mandatory overtime and performing related work

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