COMPUTER ASSISTANT
Department of the Air Force 11,099 reviews - Texas
Full-time, Part-time

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This is an Air Reserve Technician (ART) position. ARTs are part of the regular career civil service and enjoy all the benefits granted to Federal employees in the competitive civil service. In addition, ARTs are required to maintain their active membership in the AF Reserve unit where assigned. ARTs receive on average one weekend of military training per month. They are eligible for 15 days active duty tour each year for which military leave is granted with full civilian pay. Air Reserve units and members are subject to immediate call to active duty in mobilization to meet a national emergency.

Air Reserve Technician (ART) Positions : For additional information regarding ART positions and/or military qualifications, please call 1-800-257-1212.

Retired military are usually ineligible for membership in the AF Reserves. Retired military that have active AF Reserve assignments may apply provided they show assignment (position & unit) on their application.

WHO MAY APPLY: Click here for more information. You MUST have one or more identified eligibilities in order to be considered. **Air Force is not responsible for erroneous eligibilities you list or fail to list**

Air Force Employee (Current Permanent Competitive Service Career/Career-Conditional Employee and Current Permanent AF DCIPS Employees with Reinstatement Rights to the Competitive Service)
    KEY REQUIREMENTS
  • U.S. Citizenship Required
  • Must be a current member of the AF Reserves or willing/qualified to join
  • Travel and relocation expenses will not be paid
  • Military AFSC and grade: 3D171 / E-6

DUTIES: Back to top · Adminsters desktop client support and provides customer service support. Monitors ongoing operations of desktop systems to ensure hardware and software are functioning properly and operational standards are met.
· Installs and maintains hardware and can act as the Equipment Custodian (EC) for the Information Technology (IT) assets, IAW applicable Air Force Instructions.
· Ensures suspense (s) and appropriate worksheets and reports are completed. Provides guidance to unit equipment custodians (EC) on changes to regulations, policies and procedures.
· Accomplishes risk analysis related duties in support of wing’s overall system certification and accreditation (C&A).
· Provides training and assistance to customers. Provides customer training and assistance for new computer systems installations and sets up system and user profiles.
QUALIFICATIONS REQUIRED: Back to top In order to qualify, you must meet the education and/or experience requirements described below. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

SPECIALIZED EXPERIENCE: At least one (1) year of specialized experience at the next lower grade (GS-07) or equivalent. Specialized experience includes: Providing initial systems diagnostics testing. Troubleshooting hardware, software, and desktop Local Area Network (LAN) connectivity problems, resolving partial service failures (software and hardware related), connecting peripherals, partitions and formatting drives, handling routine maintenance, systems back-ups, diagnostics and data recovery.

AND

Click on the following link to view occupational requirements for this position:

http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=GS-CLER

Federal Time-In-Grade (TIG) Requirement for General Schedule (GS) Positions: Applicants must have served at least 52 weeks at the GS-07 or higher grade (or equivalent in an alternate pay system) within the Federal Civil Service to be considered for referral. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

1. Knowledge of DOD and Air Force Information systems and information assurance processing standards, policies and techniques. Knowledge of information processing sequences, controls and procedures.

2. Knowledge of the terminiology, codes, abbreviations, and graphics troubleshooting computer systems. Knowledge of information management programs, procedures and requirements such as PA/FOIA/FOUO, records management, data management, publications and forms management, RCS reports, etc.

3. Knowledge of operating systems and associated equipment configurations, including peripherals.

4. Ability to analyze computer software and/or hardware problems and develop economical solutions. Ability to train users. Knowledge of internet security, network environment, network configuration, NetWare service and support, sharing and securing network resources.

5. Knowledge of a variety of computers and computer-related equipment, software, and hardware in order to install, upgrade, configure, and maintain equipment and software.

6. Ability to troubleshoot many and all hardware and software-related problems. Knowledge of various office automation software programs, tools, and techniques to support office operations and produce a variety of documents as letters, reports, spreadsheets, databases, and graphs.

PART-TIME OR UNPAID EXPERIENCE : Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

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ADDITIONAL CONDITIONS OF EMPLOYMENT :

1. Position requires the incumbent to obtain and retain a security clearance as designated by security access requirement (SAR) code.

2. May be required to work overtime to meet special workload demands.

3. The incumbent may be required to fly in military and/or commercial aircraft to perform temporary duty assignments (TDY).

4. This is an Air Reserve Technician position. The incumbent is required to meet and maintain Air Force Reserve requirements. Work schedule will be aligned to allow incumbent to fully participate in unit training assemblies (UTA). The incumbent’s regular assignments are ART duties, however, the incumbent may be assigned come non-ART duties, generally not to exceed 30 percent of total responsibilities. May be required to fly in commercial and military aircraft to perform temporary/permanent duty assignments.

5. Per DOD 8750.01-M, the incumbent of this position must achieve the appropriate IA certification within 6 months of assignment of these duties. Failure to receive the proper IA certification may result in removal from this position. Information Assurance Certificate is a condition of employment. This position includes information assurance (IA) work as a paramount duty requirements. A waiver of this six month requirement may be granted per DOD 8570.01-M, C3.2.4.2 or C3.2.4. . Failure to receive the proper IA certification may result in removal from this position.

HOW YOU WILL BE EVALUATED: Your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine your eligibility, qualifications, and quality ranking for this position. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

Your responses to the questionnaire may be compared to the documents you submit. The documents you submit must support your responses to the online questionnaire. If your application contradicts or does not support your questionnaire responses, you will receive a rating of "not qualified" or "insufficient information" and you will not receive further consideration for this job.

Applicants who disqualify themselves will not be evaluated further.

BENEFITS: Back to top The Department of Defense offers an excellent benefits program . In addition to your take-home pay, click here for an overview benefits currently offered to Federal employees.

OTHER INFORMATION: 90-Day Register: This announcement may result in a 90-day register that may be used to fill like vacancies for 90 days after the closing date. Applicants may be referred for consideration as vacancies occur.

HOW TO APPLY: Back to top To apply for this position, you must provide a complete Application Package which includes:

1. Your Resume (your latest resume will be used to determine your qualifications)
  • If you submit more than one copy of your resume, only the most recent (latest) version will be reviewed. The latest timestamp will be used to determine which version of your resume is "most recent". It is your responsibility to check the status and timestamp of all documents you submit as part of your application.
  • If your resume includes a photograph or other inappropriate material or content, you will not be considered for this vacancy.
  • For qualification determinations your resume must contain hours worked per week and dates of employment (i.e., hours per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as insufficient and you will not receive consideration for this position.
  • Candidates are encouraged to provide a copy of their military experience and training with their resume in order to expedite recruitment efforts. Visit the “Verification of Military Experience and Training Web Site” to obtain this information, click here

2. A complete Occupational Questionnaire

3. Additional Required Documents (see Required Documents section below) Ensure all submitted documents contain your full name, address, phone number and last four digits of your social security number.

The complete Application Package must be submitted by 11:59 PM (EST) on Thursday, September 19, 2013

To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

To fax supporting documents you are unable to upload, click here for the required cover page. This Vacancy ID is 959854 . Fax your documents to 1-478-757-3144 . All support documents should be uploaded to your USAJOBS account and included with your application package. Faxing documents should be used as a last resort; do not fax duplicate documents.

If you cannot apply online:

1. Click the following link to view and print the questionnaire View Occupational Questionnaire

2. OPM Form 1203-FX must be provided to show your responses to the occupational questionnaire. Please note: The numbering on the OPM Form 1203-FX will not match the Occupational Questionnaire in Section 25 of the OPM Form 1203-FX, which continuously numbers from number one, while the Questionnaire starts each section of questions with number one. When entering your responses please continue regardless of number sequence. Applicants are responsible for ensuring their responses are transferred accurately. Click here for the OPM Form 1203-FX .

3. Fax all required documents to 1-478-757-3144 . Your OPM Form 1203-FX will be the cover page for your fax transmission.

PLEASE NOTE: It is the applicant’s responsibility to verify that information entered, uploaded, or faxed (i.e., resume) is received, accurate and submitted by the closing date. You may verify your documents have been processed with your application package successfully by clicking here . Uploaded documents may take up to one hour to clear the virus scan. Faxed documents take 2-3 business days to process.

Human Resources WILL NOT modify or change any answers submitted by an applicant.

REQUIRED DOCUMENTS: The following documents are required and must be provided by the closing date of the announcement. · Online Application (Questionnaire)
· Resume - If your resume includes a photograph or other inappropriate material or content, you will not be considered for this vacancy. Your resume may be submitted in any format. For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., hours per week and month/year to month/year or month/year to present). Resumes that do not contain this information will be marked as insufficient and applicants may not receive consideration for this position.

If selected, you will be required to submit the following documents to substantiate your eligibility and/or qualifications. A list of required documents for all eligibilities may be located here :
· Eligibility Documentation, SF50

AGENCY CONTACT INFO: AFPC RSC
Phone: (800)525-0102
TDD: 800-382-0893
Email: CALL_ONLY_DO_NOT_EMAIL_@1800.525.0102.ORG
Agency Information:
Carswell ARB
301 Operations GP
Carswell ARB, TX
76127

About this company
11,099 reviews
The mission of the United States Air Force is to fly, fight and win...in air, space and cyberspace. To achieve that mission, the Air Force...